The Operations Manager is responsible for overseeing all aspects of MPS’s operational contracts and ensuring long term security and growth of business operations.
This is accomplished by performing the following duties.
Responsible for the effective and safe execution of our full-time service contracts at several automotive assembly plants in the southern Ontario region.
These may include operations and management or consulting-based contracts. We have union (Unifor) and non-union job sites.
Ensure all manpower is aligned, trained and competent to perform their duties as per operational guidelines and contract responsibilities.
Provide support to Account Managers as needed to ensure the same of their direct reports.
Maintain / establish communication methods and strategies within the organization to promote and foster connectivity between different job sites and employees.
Promote and encourage the exchange of operations and industry news and general attention to team moral.
Support General Manager in various capacities from time to time. Keep General Manager apprised of open issues and special projects.
Assist Account Managers with troubleshooting process deficiencies and helping to develop corrective action plans.
Assist Account Managers as needed with financial issues relating to purchase orders, quotations, contract delivery, process trials etc
When required, backfill absent Account Managers (vacation, sick day, etc )
Ensure Health and Safety programs in all accounts are being carried out and managed as intended.
Monthly invoice summary preparation for all accounts, including a corporate database of all supporting documentation relating to the operational finances.
Attend meetings at customer locations as well as MPS Head Office in Farmington Hills Michigan.
With integrity, support and enforce all company policies and procedures. Uphold MPS’s interests in a positive and professional manner.
Interface with chemical and equipment suppliers as needed to initiate trials and experiments for the purpose of process improvements and cost savings requirements.
Support as required, all aspects of the sales cycle as well as onsite operations oversight of new business or process launches.
Able to perform Operator job functions in the various accounts for the purposes of covering in an emergency situation.
Routinely performs audits of facilities and processes with the goal of improving efficiency and reducing overall cost.
Complete additional training that may be required to perform work assignments.
Must be able and willing to work modified shifts including nights and weekends as required. Work week is based on 40-hours however additional hours may be required at certain times.
Education / Experience :
Three-year college diploma or higher in chemistry, environmental sciences, water resources or a related engineering discipline.
Five or more years of relevant work experience.