The Sales Associate is responsible for providing outstanding customer service as per company standards, working with a Point of Sale (POS) system, generating sales, merchandising and general upkeep of the store’s cleanliness and appearance.
Other responsibilities include :
Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting, acknowledging and re-approaching every customer, maintaining solid product knowledge and all other aspects of customer service;
Keeping informed on the most current promotions and advertisements;
Assisting in merchandising, displays and maintenance of the store’s cleanliness;
Replenishing merchandise, monitoring floor stock and processing shipments;
Directing customers in locating merchandise;
Processing cash / credit / debit purchases at register using a Point of Sale (POS) system;
Adhering to all company policies per the employee manual;
Comply with policy and regulations as per the company’s employee manual with regards to integrity and loss prevention.
Other tasks as assigned by the Manager or Assistant Manager.
1 year of retail or customer service experience;
Excellent customer service abilities;
Outgoing and able to communicate with associates and customers;
Friendly disposition and positive attitude;
Physical ability to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above;