Customer Experience Concierge
RoyFoss Woodbridge
Woodbridge, ON, CA
14h ago

About Roy Foss : For 50+ years, the Roy Foss Automotive Group has been a cornerstone of themunity. At our Woodbridge location, we service Chevrolet, Buick & GMC vehicles.

We have a large client database, and we need your help to keep up with customer demand!RoyFoss Woodbridge is seeking an experienced and professional Drive Thru Customer Experience Concierge to join our team.

The ideal candidate has a minimum of 1-2 years’ experience in this role. This individual is passionate, professional, has a positive & outgoing attitude, and shares our obsession with customer service.

If this sounds like you,e join our team! Some other great things about us : * Professional Team-spirited environment with a supportive service team.

  • petitive Benefits package* Training as required Some things we are looking for so you can be successful in this role : * Strong track record of greeting each and every guest that enters our drive thru while provide exceptional customer service during the guests visits to drive customer loyalty.
  • Ambitious, willing to go the extra mile and room for advancement within the dealership* Above average happy smiling disposition (even if you cannot see under a mask)* Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel wee.
  • Problem solver what is plan B when things get backed up or things do not work as scheduled.* you must have empathy for the customer and be able to show them you care and put them at ease*mitted and Passionate about customer service excellence and dailymitment to CSI with wiping down all vehicle touch points (steering wheel, door handle, shifter armrests and keys)* Cash out / invoice guests and their vehicles* Must be able to multi task in a fast pace environment* You must thrive in a family environment.
  • Requirements : * Valid drivers license andfortable to drive small vehicles to larger pick up trucks.*mitted to the set working hours Mon-Friday 8am-5pm In the beginning, we will teach you our system.

    We will make it easy for you when you are most nervous. As you start to be more and more successful, you will put your own spin on things and that's when you will really launch your career! How to Apply.

    We use an online application process which will assess your qualifications, traits, and culture fit, as well as your resume.

    If you decide to apply we would like you to give us a short pitch on why you are perfect for us. You will be asked to provide an impact statement it is the first thing we will see, so here your chance to make an amazing first impression.

  • The whole application should take about 5-10 minutes maximum toplete. We will review applications as they are received. Thanks to everyone who applies;
  • if we are not able to meet, we will send you a notice so you know where you stand.Should you require any form of amodation during the application process, please let us know.

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