Trillium Health Partners (THP)
in partnership and collaboration with Share Services West (SSW).
This role will also be responsible for providing support to Hospital Areas for out-of-scope strategic sourcing and procurement requirements abiding by the Broader Public Sector Supply Chain Guidelines.
The Coordinator will build strong and effective on-site relationships with THP internal customers, as well as assisting SSW to effectively provide best customer service to THP.
Key Qualifications :
Successful completion of a Degree or Diploma in a related discipline from a recognized University or Community College
Previous supervisory experience preferred
Previous experience in a health care / hospital environment would be an asset
Experience with Meditech Materials Management module and related Procurement and Accounts Payable processes; as well as management of supply chain activities via involvement with Shared Service Organizations (SSOs) or Group Purchasing Organizations (GPOs)
Clinical knowledge / professional practice understanding of a wide variety of products (consumables and reusable) and capital equipment used within a healthcare environment
Experience in performing analytics using Microsoft Excel and developing presentation materials using Microsoft Power Point
Responsibilities, Skills, and Knowledge :
Solid Project Management skills
Demonstrate initiative, excellent organization skills, adaptability, and the ability to prioritize conflicting demands and multi-tasking within tight deadlines.
Results oriented with the ability to complete a project from initiation to a sustainable end state.
Strong attention to detail and effective negotiation skills to resolve on-site issues.
Self-directed and the ability to maintain effective momentum during change and with minimal supervision.
Facilitate review of Healthpro contract samples with clinical end-users to ensure all pre-qualified vendors are clinically acceptable prior to commitment.
Assist and plan for multi-department conversions of products / equipment by establishing a conversion plan prior to the start of any conversion.
Create viable work plans with specific deliverables that report quarterly how successfully the conversions / standardizations or dedicated substitute efforts are progressing.
Schedule and coordinate stakeholders, events, and activities related to standardization / conversion processes and procedures.
Strong Change Management skills
Ability to differentiate between a clinically relevant vs. change management objection re : a product / equipment change from an end user perspective.
Ability to function under a great deal of pressure and demonstrate discretion, integrity and fair mindedness.
Provide and / or facilitate hands-on support and training for all employees impacted for SSW processes, systems and reporting tools.
Provide day to day support for THP staff and work with SSW to achieve all service level agreements where applicable and meet operational needs.
Excellent Communication and Listening Skills
Strong customer service approach with readily available and continuous support on a daily basis to end users.
Ability to deal with difficult or emotional people and situations.
Strong interpersonal and communication skills (written and verbal).
Ability to resolve conflicts appropriately while maintaining effective working relationships and promoting a team based approach.
In collaboration with SSW, Proactively identify opportunities for product standardization / consolidation, and contract compliance in the Hospital to lower overall total costs.
Contribute to strategic and transactional management of supply chain functions at THP with SSW encompassing sourcing, purchasing, logistics, and data management.
Provide support and leadership with the Corporate and OR sub-committees on efficient and effective strategic sourcing, and contract management to ensure evaluation and standardization of products to maximize financial opportunities.
Review, evaluate, and analyze variations in consumption (among departments, physicians, procedures) and identified the economic impact and added value that may be attainable within the context of the Hospitals’ established priorities and available financial resources.
Act as an active liaison with other PESC Coordinators in the Region to share best practices and compare practices and information.
Refined Critical Thinking / Problem Solving, Analytical, and Computer Skills
Understanding of internal controls and risk management.
In support of decision-making within the program (i.e. re : product evaluation / operational crisis situations) able to identify knowledge gaps and / or isolate root causes within specific situations, make appropriate inquiries, perform relevant analytics / assessments, and ultimately develop options and recommendations
Inquisitive and comfortable to respectfully challenge status quo in the spirit of continuous improvement and achieving relevant program goals
Microsoft Office skills (Excel, PowerPoint, Outlook, Word)
Familiarity with large, complex organizational-wide HIS systems (i.e. Meditech Material Management module) and how to effectively use available clinical and financial data
Familiarity with Surgical Information systems would be an asset, but not required
Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.