Operations Supervisor
Mother Parkers Tea & Coffee
Mississauga, ON, CAN
3d ago

Basic Purpose :

Lead production through advanced manufacturing systems, processing, quality and maintenance ensuring key accountabilities with the Operational Framework SQCDPE (Safety, Quality, Cost, Delivery, People and Environment) and associated Key Performance Indicators.

Essential Responsibilities / Specific Duties :

Setting Direction

  • Set objectives with the production team in close collaboration with functional stakeholders
  • Identify and communicate key responsibilities and practices to ensure the production team promotes Mother Parkers values, and builds on core competencies to achieve superior results
  • Planning and Organizing

  • Plan and execute strategic and operational plans with the production team and in collaboration with other functions through managing execution, measuring / monitoring results and bringing timely and appropriate course correction
  • Develop annual departmental plan and goals based on the strategic plan and provide weekly, monthly and quarterly updates
  • Embrace standard work and leverage lean manufacturing principles to drive overall equipment effectiveness and eliminate waste
  • Driving Results with a Sense of Urgency

  • Define, direct and execute innovative and aggressive cost reduction and quality improvement initiatives related to the manufacturing process
  • Ensure compliance with all food safety and general occupational safety standards, quality specifications, local and governmental environmental requirements
  • Ensure a high level of compliance with the internal systems including Safety, Quality and Environment to maintain the required certifications
  • Inspiring and Influencing Others

  • Active People developer that recognize the importance of supporting the Individual Development and Succession / Talent Review processes to develop the production capability
  • Lead by example and challenge, inspire the production team to deliver the operational plan
  • Conduct and ensure the timely completion of performance reviews
  • Ensure employees adhere to legal, ethical and operational compliance requirements
  • Ensure effective training and development of the production team
  • Provide coaching, direction and leadership support to employees in order to achieve employee, company and customer results.
  • Specific Duties

  • Monitor and sign off all accident investigations.
  • Attend Ergonomics and Joint Health and Safety meetings.
  • Conduct safety inspections and ensure that the plant is in compliance.
  • Ensure plant is in GMP & SQF compliance.
  • Coordinate and ensure training compliance for all employees on the shift
  • Ensure set production KPI's and schedules are adhered to.
  • Maintain good employee relations and adherence to company policies and procedures. Take proper disciplinary measures when required.
  • Communicate shift performances and address issues including but not limited to safety, quality, equipment efficiency, schedule adherence, personnel performance and material usage.
  • Plan and direct production activities and establishes production priorities for products in keeping with effective operation, customer service goals and cost factors.
  • Coordinate production activities to obtain optimum production and utilization of human resources, machines and equipment.
  • Review and analyze production, quality control, maintenance and operational reports to determine causes of nonconformity with product specifications, and operating or production problems.
  • Reviews production and operating reports and resolves manufacturing problems to ensure minimum costs and prevent operational delays.

  • Works closely with distribution to ensure proper material and finished goods transfer.
  • Accountable to complete all payroll required documentation
  • Ensures facility is constantly prepared for regulatory, corporate and customer directed inspections.
  • Knowledge & Key Competencies :

  • Minimum 5-7 years of operations experience in leadership roles in consumer packaged goods and / or food manufacturing required
  • Technical knowledge of processing and packaging is an asset
  • Demonstrated track record of building and leading high functioning teams
  • Strong knowledge and experience in all of the following areas :
  • Occupational Health & Safety
  • People Leadership
  • Lean Manufacturing
  • Quality Assurance
  • Ability to set direction through business acumen, strategic agility and dealing with ambiguity
  • Can inspire and influence by motivating others
  • Act with integrity and trust
  • Drive results with timely decision making, command and negotiating skills
  • Operate with a sense of urgency being action oriented and exhibiting perseverance
  • Strong project management and budgeting skills
  • Knowledge of operating systems CMMS, ERP and MES
  • Sound administrative skills, advanced skill level with current office and applications software packages such as Project, Word, and Excel.
  • Excellent communication skills with fluency in English, both written and verbal
  • Flexible hours required as needed
  • Possess strong computer and software application skills
  • Job Posted by ApplicantPro

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