Business Systems Consultant
Toronto, ON
17h ago

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What You ’ ll Be Doing

You’ll be a key part of an innovative, first to market technology culture, contributing to CIBC’s digital transformation.

As a Business Systems Consultant supporting Foreign Exchange, you will join the Capital Markets Technology group to partner with professionals to ensure systems are operating flawlessly.

You will provide application or infrastructure technical expertise as needed for projects and initiatives related to the implementations.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You ’ ll Succeed

  • Production Support - Identify and resolve medium to highly complex production problems for support of applications. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm and efficient manner.
  • Analyze & Report - Analyze complex technical information to determine risk levels and technical feasibility when making changes to applications.
  • Check on overnight batch processes, market and client connectivity to ensure technology readiness and availability each day.

    Escalate technology issues to the appropriate application support and technology infrastructure groups.

  • Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients.
  • Identify proactive solutions for recurring technology occurrences to benefit the business.

    Who You Are

  • You can demonstrate experience in : Solaris Unix, Linux and Window operating systems, Shell scripts (ksh), SQL and Wallstreet .
  • You have 3 + years’ experience in Production Support and are able to take a procedure done manually, evaluate all possible scenarios of complexity with that procedure, and eventually automate the same procedure for flawless execution.
  • You have high level understanding of Network, Loadbalancer(s), DNS, TCP / IP, SFTP / SSH, clustered web servers and clustered application servers.

    You also have an understanding of software development methodologies and microservice architecture.

  • It ’ s an asset if : You have previously supported a Capital Markets client group.
  • You have a degree / diploma in Math or Computer Science, or related Technical certification.
  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • Values matter to you. You bring your real self to work and you live our values trust, teamwork and accountability.
  • This position will require after hours and weekend support as needed, with either O / T, time off in lieu or Pager pay as required*
  • What CIBC offers

    At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

    We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
  • What you need to know

    CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience.

    If you need accommodation, please contact

    Job Location

    Toronto- Bay St., 5th


    Applications Support, Application Troubleshooting, Issue Management, Linux, Microsoft Windows, Oracle WebLogic, Problem Solving, Root Cause Problem Solving, Sun Microsystems Solaris, Technical Issues, Technical Troubleshooting

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