Quality Coordinator BMT
University Health Network
Toronto, Ontario, CA
3d ago

Transforming lives and communities through excellence in care, discovery and learning

Reporting to the Senior Clinical Director and working in partnership with the BMT Program Quality Directors the Quality Coordinator will promote a culture of quality and standards of excellence for the Blood and Marrow Transplant (BMT) recipient, donor and their families.

In collaboration with key BMT Program stakeholders (Allogeneic / Autologous Medical Directors, Stem Cell Lab Director, Nurse Managers, Coordinators, staff etc.

the QM will be required to promote changes to improve quality and patient safety throughout the BMT program. In addition, the Quality Coordinator is responsible for oversight related to BMT quality requirements and compliance as required by various regulatory agencies including Health Canada, the Food and Drug Administration (FDA), the Foundation for the Accreditation of Cellular Therapy (FACT), and the Centre for International Blood and Marrow Transplant Research (CIBMTR) for the purposes of seeking and maintaining accreditation.

  • The Quality Coordinator will participate in or lead (where applicable) projects to identify and improve BMT Program quality and patient safety issues;
  • participate in Critical Incident Reviews, provide education and support to BMT physicians, managers and staff regarding quality and patient safety;
  • and lead, conduct or monitor as assigned quality and patient safety audits to provide data in line with reporting requirements and lead or participate in the review of non-compliance issues for the purpose of providing recommendations for system learning and improvement.

    The Quality Coordinator will work with key program leaders to support and participate in the implementation of the Information system for the BMT program and work with both the program clinical management and UHN risk management teams to ensure alignment of the BMT quality strategy with the UHN quality and risk management strategy, programs and policies in order support and align the organization’s quality and safety mandates.

    A commitment and passion for improving quality and safety of care for BMT patients across Ontario is a critical attribute.

    Qualifications :

  • Completion of a Bachelor’s Degree in Nursing, Health Administration, Business Administration, Engineering, Lab Technology or recognized equivalent required
  • Completion of a Master’s Degree in Nursing, Health Administration, Business Administration, Engineering, Lab Technology or recognized equivalent required
  • Six (6) years practical and related experience in health care or regulatory industry
  • Knowledge regarding Canadian Standards Association (CSA) and Foundation for the Accreditation Cellular Therapy (FACT) standards governing the collection, processing and transplantation of cellular therapy products - preferred
  • Knowledge regarding Safety of Human Cells, Tissue and Organs for Transplantation Regulations - preferred
  • Experience in Program planning and evaluation methodology skills
  • Demonstrated experience in effective management of change
  • Demonstrated understanding of a culture of Patient Safety
  • Experience working within a multidisciplinary environment
  • Understanding of BMT Terminology and processes preferred
  • Clinical trials experience preferred
  • Knowledge of data management programs
  • Effective verbal and written communication skills
  • Effective interpersonal and customer services skills
  • Excellent organization and time management skills
  • Excellent decision making, problem recognition and problem solving skills
  • Excellent negotiation and conflict resolution skills
  • Ability to work effectively independently and under stressful conditions
  • Ability to work in a self-directed manner
  • Ability to utilize information technology
  • Ability to manage and prioritize multiple demands
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