HUB International’s vision is to be the leading sales and service organization in the insurance industry.
HUB continues to grow and we are seeking a dynamic Administrative Assistant to join our Personal Lines team based in Wallaceburg, Ontario.
This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines.
This role will require a flexible individual to adapt to the growth of the business!
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction.
By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth.
HUB is a company where your contributions will make a difference.
Provide clients with prompt, courteous and professional service
Prepare client renewal packages, policies, submissions, binders, letters, summaries and invoices
Scanning and attaching documents in broker management system
Sort / distribute mail, filing, bank deposit and other general administrative duties
Front-desk duties such as greet clients, answer phone calls and take payments where required
Effectively balance demands & priorities to ensure all job functions are met daily without delay
Review policy documentation for accuracy and completeness, ensure effective workflow management
Analyze client coverage, exposures and loss experience to determine risk requirements
Contribute to growth targets and sales goals, identify cross-selling and upselling opportunities
Resolve client concerns and complaints while ensuring that excellent service standards are met
Perform other responsibilities as assigned by manager
High School Diploma and relatable work experience required
Minimum of 2 years’ customer service experience, sales experience an asset
Highly ambitious self-starter, works well independently and pro-active / solution focused
A team player with a great attitude, self-motivation, & the ability to work in a fast-paced environment
Collaborates respectfully and effectively; values mentorship of experienced team members
Able to learn new software systems and follow ongoing changes to workflows
Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
Strong organization, time and client management skills
Strong interpersonal and communication skills : written and verbal
Previous insurance experience or RIBO license an asset
Willingness to obtain RIBO License, training path provided
Consistently exhibits all of HUB’s Core Values
Core Values :
Entrepreneurship - encouraging innovation and educated risk taking.
Integrity doing the right thing every time.
Teamwork working together to maximize results.
Accountability measure and take responsibility for outcomes.
Service serving our customers, communities, and colleagues.
HUB International offers a full spectrum of insurance and related services, including Property / Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base.
Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
HUB Total Rewards :
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
HUB Employee Referral Program Award for successful hires
Corporate Cell Phone Program
HUB Days Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program
Career development & advancement opportunities
Early closure, Friday before stat holiday
Employee Engagement & Social Committee
Department Account Management & Service
Required Experience : 1-2 years of relevant experience
Required Travel : No Travel Required
Required Education : Diploma