Office Administrator
HUB International
Chatham-Kent, Ontario, Canada
1d ago
source : CareerBuilder, LLC

HUB International’s vision is to be the leading sales and service organization in the insurance industry.

HUB continues to grow and we are seeking a dynamic Administrative Assistant to join our Personal Lines team based in Wallaceburg, Ontario.

This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines.

This role will require a flexible individual to adapt to the growth of the business!

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction.

By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth.

HUB is a company where your contributions will make a difference.

Responsibilities :

Provide clients with prompt, courteous and professional service

Prepare client renewal packages, policies, submissions, binders, letters, summaries and invoices

Scanning and attaching documents in broker management system

Sort / distribute mail, filing, bank deposit and other general administrative duties

Front-desk duties such as greet clients, answer phone calls and take payments where required

Effectively balance demands & priorities to ensure all job functions are met daily without delay

Review policy documentation for accuracy and completeness, ensure effective workflow management

Analyze client coverage, exposures and loss experience to determine risk requirements

Contribute to growth targets and sales goals, identify cross-selling and upselling opportunities

Resolve client concerns and complaints while ensuring that excellent service standards are met

Perform other responsibilities as assigned by manager

Qualifications :

High School Diploma and relatable work experience required

Minimum of 2 years’ customer service experience, sales experience an asset

Highly ambitious self-starter, works well independently and pro-active / solution focused

A team player with a great attitude, self-motivation, & the ability to work in a fast-paced environment

Collaborates respectfully and effectively; values mentorship of experienced team members

Able to learn new software systems and follow ongoing changes to workflows

Proficient in MS Office (Word, Excel, PowerPoint and Outlook)

Strong organization, time and client management skills

Strong interpersonal and communication skills : written and verbal

Previous insurance experience or RIBO license an asset

Willingness to obtain RIBO License, training path provided

Consistently exhibits all of HUB’s Core Values

Core Values :

Entrepreneurship - encouraging innovation and educated risk taking.

Integrity doing the right thing every time.

Teamwork working together to maximize results.

Accountability measure and take responsibility for outcomes.

Service serving our customers, communities, and colleagues.

HUB International offers a full spectrum of insurance and related services, including Property / Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base.

Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

HUB Total Rewards :

Monday to Friday Work Schedule

Employee Discounts on Personal Home & Auto Policies

35 hour work week

Education Reimbursement Program

Competitive Salary

HUB Employee Referral Program Award for successful hires

Paid Vacation

Corporate Cell Phone Program

Recognition Programs

HUB Days Paid Personal Days

Health & Wellness Initiatives

Group RRSP Company Matching Program up to 2% of Base Salary

Group Benefits Plan (Health & Dental)

Corporate Discounts on Gym Membership

Company Paid Employee Assistance Program

Career development & advancement opportunities

Early closure, Friday before stat holiday

Employee Engagement & Social Committee

  • LI-JL
  • Department Account Management & Service

    Required Experience : 1-2 years of relevant experience

    Required Travel : No Travel Required

    Required Education : Diploma

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