eCommerce Specialist
Thermo Fisher Scientific
Toronto, ON, CAN
5d ago

eCommerce Specialist

Requisition ID : 156099BR

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery.

With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

How will you make an impact?

Drive eCommerce revenue for the Chromatography and Mass Spectrometry (CMD) division by introducing new product lines to eCommerce, developing and optimizing marketing campaigns to increase conversion, and serving as the first Point of Contact (POC) on eCommerce strategy.

What will you do?

Serve as the Divisional subject matter expert (SME) on eCommerce, analyzing the markets and projecting revenue and supporting web enablement projects

Drive eCommerce revenue by monitoring Key Performance Indicators (KPIs), optimizing processes through our PPI business system, managing expansion projects for new regions and product lines

Oversee strategy, execution, measurement and reporting of online marketing campaigns, focused on increasing click-through rates, conversions, new customer acquisition and retention through channels such as Paid Search, Programmatic Display, Email and On-site Merchandising

Understand, monitor and improve core eCommerce, Web traffic and conversion metrics

Liaise with regional commercial teams to conduct training and provide troubleshooting support in relation to the eCommerce channel enablement

Provide expert consultative services to product management, regional marketing, and strategic pricing teams, ensuring alignment on promotion planning and markdown strategy

Deliver key metrics at established cadence with a recap of product performance and sales, highlighting successful tactics and recommending improvements

Track and share B2B and B2C eCommerce and retail trends

Monitor competitor marketing efforts, ensuring that we take appropriate preemptive and responsive action when appropriate

How will you get here?

Experience

Minimum 4-6 years’ experience working in eCommerce or Digital marketing environment for global companies

Knowledge, Skills, Abilities

Ability to think strategically as well as execute and implement against channel and project objectives

Ability to create a collaborative team environment and complete projects that bridge multiple departments and divisions

Strong analytical / modeling skills with the ability to convert raw data into actionable insights

Excellent written and oral communication and presentation skills, especially at the Divisional leadership level

Ability to evaluate feedback and translate into requirements and business process improvements

Strong interpersonal and problem-solving skills

Ability to effectively manage and lead multiple projects and deliver on-time and on-budget

Be able to work independently with minimal direction and demonstrated robust prioritization skills

High level of intensity and comfort level with change

Proficient knowledge of contemporary digital marketing, eBusiness, eCommerce, UI / UX, and general website best practices

At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.

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