Junior Installer
Lethbridge, AB , CA
6d ago

Company Overview :

Reliance™ has been providing affordable, reliable home heating, cooling, hot water, water purification and plumbing products and services to Canadians for more than 50 years.

Our customers know they can count on us for fast, friendly, knowledgeable service and advice and that’s comfortable!

Every day, 2200 Reliance team members focus on delivering a great customer experience, attracting great talent and giving back to the communities where we live and work.

In 2018, we donated over $475,000 to United Way and $200,000 in product and services to Habitat for Humanity. This untiring dedication is what will drive profitable growth and help us fulfill our vision : to be the fastest growing and the largest provider of heating and cooling systems, and water heater, plumbing and water purification services in North America.

Reliance is a $750 million business today having doubled in size and team members over the last 5 years. We are proud to be recognized by Waterstone Human Capital Ltd.

as Canada’s 10 Most Admired Corporate Cultures, while our CEO Sean O’Brien was recognized as one of Canada’s most admired CEO’s, and a Glassdoor Best Places to Work’ winner.

Reliance is passionate about our team members’ growth and success, and we proudly offer a Technical Training Assistance Program, access to tuition reimbursement and additional paid apprentice leave for eligible team members.

Progressing team members’ careers helps us maintain our reputation of having the most knowledgeable technical Team Members in the HVAC industry.

Contact us today at R2 reliancecomfort.com to learn more.

Role Focus : You will be responsible for creating a positive relationship with customers as you professionally install equipment in their homes.

Key Responsibilities :

  • Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company.
  • Responsible to professionally install HVAC equipment and accessory items in accordance with manufacturer specifications and local codes.
  • Be flexible to work in service, water heater installation, and or assistance roles / duties, in the field or in the warehouse when required.
  • Perform other duties as required by supervisor or designate.

  • Correctly instruct customers on proper care and maintenance.
  • Explain the value of Reliance’s products, services and programs on every call.
  • Adhere to all safety rules and procedures.
  • Maintain up-to-date knowledge of all modern equipment and regulations.
  • You will be responsible for creating a positive relationship with customers, offering for sale other company products and services, and must demonstrate your ability to communicate and problem solve to ensure customer satisfaction.
  • Never sell the customer a repair / install they do not need.
  • Qualifications, Abilities & Experience : The qualifications required for this position should be considered before any application is submitted.

  • Must meet Company requirements with respect to general qualifications.
  • Completed a minimum of Grade 12 or equivalent.
  • Must have at least a valid Class 5 Driver’s License.
  • Must have minimum 1 years of HVAC experiece
  • Preferred Gas Fitter B Apprentice or equivalent
  • Must be physically capable of performing all work required of this position, i.e. occasional lifting of 35kg up to shoulder height (occasionally up to 50kg), frequent bending, occasional squatting / kneeling, working inside / outside in all types of weather within environments that can be dusty / slippery.
  • Must be able to communicate clearly and effectively, both in written and verbal communications.
  • Ability to take direction and work with a minimal amount of supervision.
  • Must have strong interpersonal and problem solving skills.
  • Must have outstanding teamwork and customer service skills.
  • Sheet Metal experience required
  • Very punctual and dependable; strong organizational skills.
  • Must be willing to wear Company provided uniform.
  • Maintain company vehicle to neat clean and safe standard.
  • Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities.

    Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Please note that this position requires a Criminal Background Check and Driver’s Abstract be completed for potential candidates (if applicable).

    This check must be satisfactory in order for an employment offer to be extended unconditionally.

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