Selling Supervisor /Branch Manager
Sunwing Vacations
Abbotsford, BC
5d ago

Description has been providing fun and affordable travel services to Canadians for over 30 years. Today, SellOffVacations.

com is proud to be part of theSunwing TravelGroupwhois the largest vertically integrated travel company in North America! Our Purpose : passionatepeople makingvacationdreams come true.

BeEPIC!OurValuesareentrepreneurial,passionate,innovative andcustomer-centric. Named one of Canada’s Fastest-Growingcompanies for 14 years in a row, we arelooking for an epic Selling Supervisor / Branch Managerto join our SellOffVacations team.

The role will report to the Area Sales Manager and willbe located inAbbotsford, BC.

About You :

Selling Supervisor / Branch Manageris responsible for administration and efficient daily operation of the Branch office.

Maintain personal targets and goals while ensuring branch targets are achieved in a positive and professional manner through mentoring and coaching staff, implementing company policy and procedures, organizing Local Marketing and Networking events.

What You’ll Do :

  • Supervise the daily operation of the officeandproper staffing for the office
  • Responsible for office and staffing adhering to Standard Operating Procedures
  • Monitor and motivate staff development via performance appraisals, one-on-ones, and feedback
  • Organize local business building promotions and local networking
  • Ensure audit andsecurity requirements are met
  • Provide high quality service to consumer travel clients
  • Sell a full rangeof preferred supplier product
  • Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
  • Resolution of client pre-travel complaints with minimal guidance
  • Works closely with Consumers, Tour Operators and variousInternal Support departments
  • Invoice clientfiles and documents accurately
  • Other duties asassigned
  • What You’ll Need :

  • Minimum of 3 years’ experience as a Travel Counsellorin a Retail Travel environment
  • Exceptional customer service skills
  • Self-motivated with effective time management skills, able to manage a varied workload
  • Exceptional writtenand oral communication skills
  • Ability to work independently as well aswork and share responsibilities within a team environment
  • Able to present a positive attitude and embrace change and new challenges
  • Goodproblem solvingability,attentive to detail
  • Must adaptto varying communication styles
  • Previous Supervisory / Management experience an asset
  • What You’ll Be A Part Of :

  • Great travel perks
  • Grow your career with challenging and rewarding work that makes a difference
  • Opportunity to give back through our social responsibility initiatives
  • Work with a fun, passionate, travel loving team!
  • See for yourself!
  • About Us :

    We have grown from the smallest tour operator in Canada to the largest vertically integrated travel company in North America.

    So what does that mean? For Sunwing, it means all our products and services are offered in one vacation and all brands fall under the same parent company.

    We are comprised of leading leisure tour operators, travel retail, destination management, and hotel management.

    We are : Sunwing Vacations and Signature Vacations; Sunwing Airlines,SunwingJets, a luxury private jet charter service, Vacation Express, a growing tour operator in the United States, SellOffVacations.

    com and Luxe Destination Weddings, our travel retail businesses,NexusTours, our destination management company offering ground transportation, popular tours and excursions, and Blue Diamond Resorts, the fastest growing hotel chain in the Caribbean.

    Blue Diamond operates popular resort brands including Planet Hollywood Hotels & Resorts, Royalton Luxury Resorts, Memories Resorts & Spa, Starfish Hotels & Resorts and Mystique Resorts across the Caribbean and Mexico.

    We are also heavily involved in our communities! In 2015, we established the charitable initiative, Sunwing Foundation, to support the development of youth in the communities we operate in.

    We are passionate people making vacation dreams come true!

    We thank all who apply however only those who meet the qualifications will be contacted.

    At Sunwing diversity is important to us. We encourage applications fromall humans and will provide, upon request, reasonable accommodations in all aspects of the recruitment and selection process.

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