Team Leader, Lonsdale Quay
Saje Natural Wellness
North Vancouver, British Columbia, Canada
6d ago


We’re looking for a dynamic Team Leader who embodies awesomeness and knows how to lead by example. You bring a strong background in retail sales, leadership and a passion for natural wellness to the team.

Reporting to the Store Manager, the Team Leader is accountable for delivering outrageous experiences and leading Team Members to do the same.

The Team Leader support the Store Manager and Assistant Store Manager with opening, closing and leadership duties as empowered by the Store Manager.

While fostering an environment that delivers upon the company's culture and service ethos, this role balances an operational mindset with a culture-first approach to leading the retail business.


  • Provide outrageous experiences 100% of the time, sharing our product with our Community
  • Lead a team of A-player Team Members who are focused on delivering outrageous experiences to our Community through coaching and feedback
  • Generate business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, mystery shop scores and loyalty program growth
  • Support key tasks empowered / assigned / delegated by the Store Manager and Assistant Store Manager
  • Inspire and uplift the team through coaching, collaboration and by embodying our core values and key habits
  • Choose culture first in everything you do, with a commitment to persona growth and self-awareness
  • Applicant Requirements

  • Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
  • Retail experiences - An expert in delivering experiences to Community Members
  • Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
  • Proven growth story - You've taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's sucess
  • Hustle and positive attitude - Thrives in a challenge; is solutions-focused; will see the bright side of situation despite adversity; never gives up
  • Wellness persona - You're passionate about wellness and incorporates wellness into your everyday routine
  • Key Relationships

    Reporting to the Store Manager

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