Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.
Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.
Are you a self-motivated, confident, and passionate professional?
In this role you’ll be responsible for efficiently and effectively coordinating service technicians to meet customer’s needs.
You will manage and communicate with customers, sales / service teams, and management, while adhering to all field service planning and operational requirements of the position.
You’ll have an opportunity to contribute to an organization committed to and focused on improving product and process quality through continuous improvement, Lean and other problem solving techniques.
You should possess minimum of 3 to 5 years of telephone customer service experience, preferably in a company with an industrial focus in a mission-critical environment.
Great package including Bonus, CAREER Growth and Great Benefits
Top 6 principal activities :
Coordinate and communicate technical service commitments and commercial details to customers.
credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.
Top 6 skills for this job :
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.