DevOps Specialist
FormHero
Toronto, Canada
5d ago

It’s only human to hate paperwork and at FormHero we’re here to change the way it’s done. Whether you are applying for a mortgage, securing insurance or going through any of life’s other big and little moments, filling out a form is tedious and often feels futile.

If you’re the person checking those forms, every time you miss a detail it costs money and time. At FormHero, we put an end to that.

We prioritize customer experience. And we’re doing it intelligently. Our products are being used by banks, insurance carriers and government agencies to improve their customer experience and engagement.

And that’s just the beginning.

The opportunity

We are not your typical startup; we’re focused on growing a platform solves challenging problems for our almost exclusively household-

name, enterprise-level clients. Our CEO’s ambition is to grow by continuing to be a product-lead organization. This is every developer’s dream : to maintain the integrity of the platform, scaling the product and minimizing client customizations while continuing to deliver an outstanding customer experience.

Reporting to the Manager Development and Operations, we are adding an Intermediate DevOps Specialist Developer to the team.

Someone who is a strong critical thinker who approaches issues from new perspectives and can consistently exceed expectations.

This is an opportunity to drive - and grow into owning - the automation of our infrastructure as we move towards one-click deployment.

  • We need an Intermediate DevOps Specialist who enjoys diving into complex problems and creating solutions. We want someone who’s obsessive about expanding their skills to stay at the top of their game in cloud services and cloud formation;
  • an Intermediate DevOps Specialist who wants to be mentored, increase their skills and expand their reach.

    What’s in it for you

    Career development . We build useful software. We help turn ideas into practical solutions. Not only will you touch our infrastructure but also the AWS, Azure or Google Cloud infrastructure of our enterprise clients.

    You will plan and configure active primary to secondary deployments as well as the private networks used to facilitate active-

    active recovery. Our clients’ architecture is not standardized. You will face exciting and unique challenges on a continuous basis, automating deployments in an enterprise environment.

    Impact . We're always iterating. We know that there's always room for process improvement. That's why we're constantly tweaking our product and our processes, so our clients get the best possible software with the features they need.

    You will develop a clear understanding of what processes and services are essential to the infrastructure for successful automated deployment.

    You want to be part of a company that is rapidly growing and you want to increase your exposure to working with scalable networking technologies such as Load Balancers / Firewalls and web standards for REST APIs and web security mechanisms.

    Purpose . We're passionate about our people. At FormHero, our purpose is to improve the relationships between businesses by helping them put their user experience first.

    We think our own teams are just as worthy of our respect and dedication.

    Our tech stack

  • AWS (ECS, CloudFormation, CloudFront, EC2, Route 53 ...)
  • Docker for containerization
  • MongoDB, Redis, RabbitMQ
  • AngularJS, JavaScript & SCSS for the Front End
  • NodeJS for the backend
  • Ansible, Troposphere, Python
  • DataDog, AlertLogic, Aqua
  • Our new Intermediate DevOps Specialist will :

  • Maintain production and development environments.
  • Own and drive the automation of our infrastructure, working in close partnership with the development team to enhance our ability to scale and grow the platform.
  • Collaborate across internal and external teams communicating effectively to plan changes, updates and deployments.
  • Monitor, audit and improve FromHero infrastructure, through automation and SaaS services
  • Our new Intermediate DevOps Specialist has :

  • The education. A Computer Science, Engineering degree or equivalent is preferred, but we know not everyone gains their programming and design skills this way.
  • The hands-on expertise. You have a strong automation mindset combined with 2-3 years hands-on professional development and DevOps experience.
  • You have insights and opinions on the best tools, approaches and techniques to implement. You may have experience troubleshooting clients' technical issues and working with engineering teams, sales, services, and customers.

  • The technical skills. You have experience with or understanding of : Automated deployment and orchestration technologies such as Docker, AWS ECS, Ansible, Jenkins.
  • Writing scripts in one or more languages such as Python, Go and / or similar. Web application architecture and maintaining internet facing production-

    grade applications in virtualized environments. Open source server software (such as NGINX, RabbitMQ, Redis, MongoDB) and different component of an enterprise application including standard IT security practices such as encryption, certificates and key management.

    You understand how these play with each other and create enterprise architecture.

  • The desire to learn. You can quickly adopt new technologies and respond to change by adapting. You are interested in expanding your skills in cloud deployment for enterprise clients.
  • You want to be mentored and you want to grow.

  • The communication skills. You can effectively translate technical to non-technical and you can differentiate between need and requirement, ideal and doable.
  • You know how to listen and be a contributing team member. You have outstanding verbal, written and interpersonal skills.

  • The creativity and adaptability. You can adapt quickly, innovate solutions and embrace the new while accepting the ambiguous.
  • You want to be part of a company that is pivoting, a collaborative place where your voice will be heard.

    Why should you join us?

    FormHero is a rapidly scaling company, expanding our platform that serves core business needs for some of Canada's largest companies.

    We are at an exciting point in our growth where we are beginning to expand to international clientele. Joining us now is a chance to be part of a small but growing company.

    It’s a chance to make an impact on literally thousands of people. We’re a company with traction and we’re planning to expand broadly.

    We are already working with some of the largest companies in Canada and we have gained the recognition of putting the end user customer experience first.

    We are also a company that brought in HR when we hit 14 people to demonstrate our commitment to growing the team in the ways they wanted to grow.

    We believe we have a responsibility to help our people live the work-life and the home-life they want to and we live up to that every day.

    FormHero is a OneEleven company, a global scale-up hub focused on helping the most promising, high-growth tech startups build their businesses and scale their operations.

    Apply now

    Think this job is meant for you but worried you don’t have it all? If you feel you meet 70% of the qualifications listed and you are an innovative team player, express your interest here and we promise to consider your full profile.

    You can also follow us on Twitter or LinkedIn to learn more about us.

    The diverse experiences, and identities of our team members help us make better decisions and drive great results. FormHero fosters an inclusive work environment that welcomes team members of all backgrounds and perspectives.

    We are committed to providing a meaningful environment for every member of our team.

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