Quote Support Officer (12-month contract)
Markham, Canada
14h ago

We are Signify, the new company name of Philips Lighting.

We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world.

See #SignifyLife through the eyes of our employees!

Working as a Quote Support Officer at Signify is dynamic. You ll be part of a team pivotal in the customer sales experience.

We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.

We’re looking for a Quote Support Officer who’ll be responsible for supporting the sales organization by managing the bid / quote / pricing process.

This role is part of Professional Sales for Canada. Its responsibilities are at the heart of driving quotes and pricing process so aspiring for excellence must be in your DNA.

This is an individual contributor role.

What you’ll do

  • Support the sales organization by managing the quote and pricing process in order to provide high quality quotation proposals ensuring they are compliant, competitive and meet the company growth and profitability targets.
  • Quote and coordinate projects including specification auditing; cross-referencing of competitor products; involvement in pricing strategies on projects;
  • project follow-ups; coordination of project activities

  • Evaluate effectiveness of pricing strategies and modify pricing structures as needed
  • Provide product information and technical support
  • Price day to day requests as needed
  • Co-ordinate specialty pricing requirements for ETO projects
  • Keep overall quote activity at targeted gross margins
  • Support the sales team in tender closing strategies
  • Engage with the sales team in the follow up process
  • Assist customer service in solving post order project issues
  • Provide quote support for agent pricing requests
  • What you’ll need

  • University / College graduate in Business or related program
  • 3 5 years’ experience in an inside sales environment preferably in lighting
  • Proven track record in bid / quote management
  • A team player with good interpersonal skills
  • A great communicator
  • Able to work in a fast-paced environment under stringent deadlines
  • Able to work unsupervised
  • Product knowledge in the lighting industry
  • Electrical Industry knowledge
  • Understanding the chain of events that leads to an order, and which follows an order.
  • Knowledge of internal systems and order to ship process
  • Computer literacy and skills - speed and accuracy
  • Proficiency in Microsoft Office Applications
  • SAP knowledge is preferable
  • What you’ll get in return

  • Competitive salary depending on experience
  • Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
  • What we promise

    We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future.

    Join the undisputed leader in the lighting industry and be part of our diverse global team. #WeAreSignify #SignifyLife

    We are an equal opportunity employer and is committed to treating all people in a way that allows them to maintain their dignity and independence.

    We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    To be eligible for this position, you must legally be permitted to work in Canada and travel within North America, without any additional sponsorship support from Signify.


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