Working under moderate supervision, the Business Excellence Analyst contributes to Wawanesa success by utilizing their property and casualty insurance experience in underwriting, sales, claims or billing and their keen analytical skills to apply Wawanesa's transformation themes and vision to meet business stakeholder requirements in system solution design.
Evaluate business requests using property and casualty expertise and knowledge of Wawanesa's systems to develop business requirements, develop and confirm business acceptance criteria, and optimize business process wherever possible.
Participate in requirements gathering sessions with stakeholders and document the results.
Acts as a subject matter expert in strategic initiatives by partnering with Information Services in support of technology enablement.
Conduct analysis of business requirements for completeness and alignment with Wawanesa's transformation vision and themes.
Ensure solutions meet business needs and requirements.
Communicate system solutions in business and technical terms.
Coordinate and participate in cross-functional team meetings to share critical information, establish work plans and business insights.
Create test case acceptance criteria based on requirements documentation and defect resolutions.
Assess impacts on people, process and technology. Contribute to process and procedure improvements and engage stakeholders as necessary.
Monitor deliverables and ensuring timely completion of projects.
Resolve both system and business requirements issues.
Monitor industry landscape to bring forward best practices and opportunities for new strategic partnerships.
Develop and enhance productive business relationships by liaising with internal and external stakeholders.
Develop and deliver presentations to multiple business groups.
Serve as the liaision between stakeholders, IS technical teams and users.
Keep current on system standards, guiding principles, strategic themes and established team methodologies.
Perform other duties as assigned.
Minimum three years' experience in property and casualty insurance or business analysis.
Completion of post-secondary degree / certificate or equivalent experience.
CIP designation or actively working towards completion of designation.
Excellent analysis and problem solving skills using a structured approach.
Strong communication and presentation skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message.
Excellent attention to detail skills to with the ability to develop relevant information and produce quality deliverables.
Strong planning and organizing skills, with the ability to multitask and prioritize effectively.
Proven ability to work collaboratively in a team environment.
Experience in agile practices, scrum, kanban and continuous delivery.
Proficient with Microsoft Office Suite.
Experience in programming languages is considered an asset.
Knowledge and experience in the insurance industry is considered an asset.
Willing and able to travel as required including to the United States.
Wawanesa provides its employees with a respectful , challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals.
Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).
Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.