Lead Hand
Stoney Creek, Ontario, Canada
2d ago

Brandt is currently seeking a Field Leadhand for our Stoney Creek branch.

  • This position is responsible for coordinating and directing the workload of the Service department for maximum efficiency and productivity while providing quality repair work;
  • advises makes recommendations to Shop Foreman and Service Manager regarding technician skills and training needed

    Duties & Responsibilities

  • Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
  • Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
  • Directs and assists technicians and apprentices in the diagnosis of machine problems
  • Inspects and repairs all special tools; recommends new tooling as required
  • Advises Shop Foreman or Service Manager of all customer complaints
  • Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
  • May fill Shop Foreman’s role in their absence
  • May arrange for and participate in reconditioning of used equipment and setup of new equipment
  • May approve the release of equipment for delivery to customer
  • May assist in providing performance feedback for service technicians and staff to the Service Manager
  • Other duties as assigned
  • Required Skills

  • Ability to work multiple shift patterns
  • Ability to lead others
  • Must possess effective written and verbal communication skills, and be able to present to groups
  • Ability to use standard desktop application
  • Must be able to lift up to 50 pounds
  • Required Experience

  • 5+ years’ experience as a heavy duty service technician
  • Journeyman certificate required
  • Class 1 driver’s license considered an asset
  • Forklift license preferred
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