Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-
edge virtual access methods.
NV-02The incumbent serves members and customers who require assistance with monetary and convenience transactions. He or she advises and assists members and customers in selecting and using automation solutions, and provides them with general information on Desjardins Group's service offer.
General Information on the Position
Caisse Desjardins de Hull-Aylmer, located in Gatineau in the Outaouais region, serves nearly 54,000 members. The Hull-Aylmer caisse offers its services across a large geographic area and employs 200 people who work together to ensure the full satisfaction and financial security of its members.
The Caisse serves a market with strong business development potential. It operates four service centres located at strategic points across the western Outaouais region.
The institution stands out on many levels thanks to the diversity of its clients and employees.
The vision set forth by the Caisse’s general manager is to create a successful sales business that is focused on member service and driven by the people whose hard work and dedication define the institution.
That’s why the caisse’s internal practices target service quality supported by industry best practices.
The caisse plays an active role in the community and contributed nearly $600,000 in sponsorships and collective dividends in 2017, primarily in the fields of education, cooperation, social economy, health and healthy lifestyles.
As a financial services cooperative that is firmly rooted in the community, the Caisse shines from an economic standpoint.
With more than 2.5 billion in assets and more than $5.1 billion in business volume under management, the Caisse Desjardins de Hull-
Aylmer is an extremely important economic player in the Outaouais region.
Advise and assist members in selecting and optimizing their use of various available tools, fostering autonomy and promoting automation (e.
g. ATMs, AccèsD Internet and telephone, Desjardins mobile services, Desjardins.com, as well as additional channels such as the Student Service Centre and Desjardins Bank).
Other combinations of qualifications and relevant experience may be considered
Other working conditions
Personal Services and Sales (G)