Technical Consulting Engineer - IMImobile
Cisco
Kanata, Ontario, Canada
il y a 3j

What We Do

We are uniquely qualified leaders, who come to work every day energetically focused on designing and delivering sophisticated software components for our cloud-based, multi-channel platform.

We share our passion for successfully solving our clients’ most demanding problems, but also, we have the EQ to be able to develop and support the cross-functional partnership and coordination necessary to create and institutionalize responsive enterprise learning disciplines, policies, and standard operating procedures.

What You'll Do

  • You will be responsible for gathering of information in the event of an incident and assessing impact to the services.
  • You will provide 2nd level support to NOCteam and clients
  • You will maintain an effective documentation library of all platforms and services supported by the NMX team
  • You will test applications and services to identify issues / bugs prior to implementation
  • You will implement and refine the non-production environment.
  • You will review and enhance the documentation passed to QA from the Development Teams to effectively train the Operators.
  • You will prepare and deliver both group and individual training sessions to members of Operations Team and Commercial Team
  • You will deliver applications and services to the live production environments within agreed timescales
  • You will ensure the platforms has sufficient monitoring and alerting systems in place to effectively identify errors and faults
  • Who You Are

  • You have experience with MySQL / SQL
  • You possess Linux knowledge
  • You have experience with AWS basics
  • You have experience with Webserver (Tomcat / Wildfly)
  • You have experience with Shell / PHP scripting
  • You have experience with Java
  • Preferred skills

  • ELK (Elastic search, Logstash, Kibana)
  • Grafana, FluentD, Prometheus, PowerBI
  • ITIL
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