Call Center Collection Officer
NCRI
Mississauga, Ontario, CA
3d ago

We are searching for highly motivated, enthusiastic, and committed people to want to learn our Trade.

Responsibilities :

  • Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, Send correspondence to delinquent / collection customers
  • Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates. Document call activity details
  • Handle objections & excuses
  • Perform to regulatory standards and best practice on collections
  • Achieve individual collection targets, in order to meet Department and Company goals;
  • Experience / Qualifications :
  • At least 1+ years of prior experience in at least one of the following core areas : call centre, collections, payday, and or Sales
  • Excellent oral and written communication skills for consistent collection calls
  • Good math skills with the ability to perform basic calculations quickly
  • Strong organizational and time management skills
  • Good understanding of Microsoft Excel and Outlook
  • Ability to adapt in a fast-paced environment
  • Experience :

    Collections : 1 years (Required)

    Location :

    Mississauga (Required)

    Language : English (Required)

    English (Required)

    Compensation : $14 - 17 per hour + Commission & Client Bonuses

    Comprehensive Health Benefits after 90 days

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