Assistant Manager - Market Mall
Calgary, Alberta, Canada
2d ago

Come and join one of the world's top footwear companies

GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo†(earth), and “x†, a letter-

element symbolizing technology.

At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving . We identify , through constant research , the most advanced technologies and the latest trends , so that we can eventually incorporate them in our unique products .

GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team :


  • Merchandise discount program
  • Career advancement
  • Group benefit plan
  • Job title : Assistant Manager

    Reports to : Store Manager

    Key Responsibilities : PEOPLE MANAGEMENT


  • On-boarding : positively integrate new and promoted employees within the team and promote accelerated productivity
  • Training : provide ongoing formal and informal training on GEOX Service Model, technologies, patents and new company initiatives to foster exceptional performance
  • Evaluating : conduct daily / weekly ongoing evaluation using the Performance Tools to share informal and formal feedback for continuous improved performance
  • Scheduling : live management of the schedule to react to business trends and manage payroll costs
  • Fun Atmosphere - foster a fun and motivating work environment by building positive relationships & maintaining open two-
  • way communication channels with the team and Head Office

    Sales Analysis :

  • Analyze and review all store sales reports and action to maximize sales opportunities
  • Inventory Management :

  • Follow, understand and execute all inventory handling procedures in a timely manner, including consolidations, recalls, markdowns and shipment receiving
  • Maintain accurate store inventory including movements, processing damages, mismates, and investigating negative on hands
  • Loss Prevention & Security : follow all operating and cash management policies & procedures to protect store assets and minimize loss, including proper administration
  • Maintain Health & Safety Standards :
  • Follow all health & safety standards to maintain a safe work environment for all staff and customers, including submitting incident reports as required
  • Ensure all store staff follow ladder safety policy
  • Store Set-up & Organization :

  • Set up all areas of the store such as stockrooms, cash desks, communication boards and operational binders to standard
  • Keep all areas of the store organized, including stockrooms, POP storage, bathrooms, and store administration
  • Communication :

  • Maintain all staff communication boards with current and up-to-date information
  • Effective email management to share relevant corporate and store information with the store team
  • Participate in management and store meetings to align the team on sales and operational objectives and achieve budgets
  • Measures of Performance : Store Sales Results, Store Inventory Results, Health & Safety Audit Results, Incident Reports, Discrepancy Reports, Store Visit Report
  • Lead by example
  • Ensure every team member delivers the GEOX Service Model in every customer interaction in a friendly, helpful and sincere way that results in an exceptional shopping experience
  • Resolve customer service discrepancies in a positive and professional manner for a win / win outcome
  • Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX Home where necessary
  • Visual Merchandising Ambassador

  • Ensure all corporate visual directives are read, understood and applied by all staff
  • Uphold brand presentation by maintaining visual standards at all times
  • Ensure store visual standards are adapted to react to the business results while preserving brand integrity
  • Uphold physical store maintenance standards in order to create a functional, safe, clean and brand propelling store environment
  • Brand Ambassador

  • Passionate and knowledgeable of all GEOX technologies, products and patents
  • Knowledgeable in communicating all aspects of product including store collections, best sellers and seasonal product trends
  • Facilitate all staff learning to confidently and passionately interact with every customer
  • Position Requirements :

    Minimum 2 years' experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel / footwear)

    Education :

    University / College Degree or commensurate retail experience

    Required Skills :

  • Communication skills - ability to clearly communicate & articulate key ideas and concepts with people at all levels of the business
  • Solid people management & interpersonal skills - proven ability to coach staff to increase sales performance & further retail career development
  • Strong quantitative analytical skills : can extract and interpret information to justify business decisions
  • Strong computer and system skills - proficiency in Microsoft Excel and POS system
  • Knowledgeable of business and financial concepts- understand key retail performance metrics, and can connect results to business decisions and personal work tasks
  • Organizational skills - can manage multiple tasks to meet objectives and critical deadlines; able to execute to plan.
  • HOW TO APPLY : Please apply on line

    Please apply on line

    We thank all candidates for their interest in GEOX Shoes, however only those chosen for interviews will be contacted

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