Receives and directs visitors and students.-Answers, screens and relays those calls not addressed through ECP system to the appropriate program personnel or student.
Answers and directs emails.-Provides general information to the public (i.e., information packages, brochures, etc.).-Processes Field Placement related correspondence as required (i.
e., field manual, letters, etc.).-Assists Academic Advisor with Student Handbook. -Assists Student Counsellor with developing program newsletter twice yearly.
Updates bulletin board.-Responsible for taking pictures, filling forms and getting Student ID cards made. -Recruitment and selection process : revises mailing lists, sends out application forms and program information packages.
Prepares applicant and interviewer's kits.-For recruitment and selection - Makes in-town and out-town posters, puts packages together, makes badges, files folders, takes pics of students who come for orientation.
Troubleshoots Internet and computer problems.-Maintains student e-mail database and sending them e-mails as and when required.
Updates event pictures in the front office.-Responsible for maintaining an inventory of office supplies on hand and ordering of office & cleaning supplies, etc.
as required.-Responsible for all incoming mail, outgoing mail and courier service.-Responsible for photocopying and circulation of general correspondence.
Arranges rental of graduation attire, updates lists and types letters to dignitaries. Sends invitations to appropriate organizations.
Prepares Grad certificates.-Troubleshoots problems with telephone, photocopiers, fax and postage machine and arranges for repair of same.
Submits monthly readings for copiers to Xerox. Postage meter updates. Recycling pick up.-Responsible for taking minutes at monthly Staff meetings and Field & Faculty meetings-In consultation with the Director, responsible for arranging twice yearly Policy Advisory Committee Meetings, updates participant lists, sends letters of invitation, prepares information package and takes minutes.
Responsible for Giveaway list updates.-Prepares student files. -Responsible for monthly AED check.-Sets up classrooms for the day when library assistant is absent (laptops, projectors)-Other duties as assigned.
Qualifications : MINIMUM FORMAL EDUCATION / TRAINING : -Completion of a formal training program in a related discipline from a recognized institution plus one year of directly-related experience.
orTwo years of directly-related experience. EXPERIENCE : -An acceptable combination of education and experience may be considered SKILLS AND ABILITIES : -Demonstrated proficiency in the use of Microsoft Office applications, specifically Word and Excel are required.
Demonstrated ability to provide excellent customer service is essential.-Excellent verbal and written communication skills and ability to deal effectively and tactfully with all levels of staff and the public is required.
Must be proficient in the used of email programs and Internet browsers.-Must have a demonstrated ability to recognize and solve basic computer / printer / photocopier problems.
Must have the ability to multi-task, prioritize and stay organized wit frequent interruptions while working under high levels of stress at times.
Demonstrated ability to take initiative and work independently.-Must have strong work ethic and be willing to take the initiative to solve problems and learn new tasks with a "can do" attitude.
Attention to detail is essential.-Must have special interest in being part of a team.-Objectivity, tact, patience, sympathetic, and conscientious approach with a friendly, helpful demeanour are required assets.
Satisfactory work record, including satisfactory attendance and punctuality, is required.