Bilingual Business Support Analyst, Residential Operations (18-Month Contract)
Equitable Bank
Toronto, CA
2d ago

Canada's Challenger Bank™

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking.

Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong at EQB.

You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We’re proud to be a certified Great Place to Work since 2020 for Professional Development, Financial Services and Best Workplace.

Our EQ Bank platform has been named #1 Bank in Canada on the Forbes World's Best Banks 2021 and 2022! We foster an inclusive environment that makes it easy for people to be themselves and bring their personalities to work.

We would love to tell you more about what it’s like to work here.

Being a traditional bank just isn’t our thing. Do you want to provide Canadian businesses with better options and amazing customer service?

Our Core Lending group understands the unique needs of our stakeholders and guides them to the right solutions with precision and confidence.

Every day gives us an opportunity to push the boundaries of what’s possible in Canadian banking, which makes for a rewarding experience.

Jump in as a key member of our Core Lending team. If you like finding smarter ways of doing things to deliver results in new and better ways, you belong at Equitable Bank.

As part of our Core Lending Group, you’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

Proud to be a certified Great Place to Work, recognized as a 2021 Best Workplace and 2020 Best Workplace in Financial Services! We would love to tell you more about what it’s like to work here.

The Work This role is an essential part of our Core Lending Group and will support with the planning, design and execution of all software testing activities within Equitable Bank.

You’ll contribute to the overall success of the team in reaching team goals and objectives.

The core parts of your role would be to

  • Create and manage testing strategy, estimates and test plans for Project Delivery on smaller projects
  • Review business requirements with the Business Analyst and business users and clarify any ambiguity ensuring testing conditions are understood
  • Develop and execute test cases within the agreed upon timelines ensuring the application is performing as expected
  • Assess and escalate critical & high impact quality issues to the Technology Delivery Lead or Project Lead
  • Review test deliverables, manage defects and document test results for smaller
  • Participate in defect review meetings and provide analysis as required
  • Assist in the validation of newly created testing environments in coordination with vendors and IT
  • Troubleshoot and review logs / queues as required to analyze potential defects
  • Assist Technology Delivery Lead or Project Manager in creating status and progress reports and testing metrics as required
  • Follow prescribed change control procedures, making sure all changes are properly documented, approved and communicated
  • Let’s Talk About You!

  • This is the unique blend of skills and experience we would love to see in an ideal candidate :
  • Sound 2+ years of experience with creating Test Strategies, Test Plans and Project QA artifacts in a Financial Institution
  • Demonstrated experience of SDLC and of Agile / Scrum software development process
  • Ability to learn new technologies and to interact effectively within a cross functional team
  • Strong skills in using JIRA + Confluence + Zephyr, and previous experience working with Core Banking Systems
  • LI-Hybrid What we offer For full-time permanent roles Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan Maternity / Parental top-up while you care for your little one Generous vacation policy, personal days and even a moving day Virtual events to connect with your fellow colleagues Annual professional development allowance and a comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experienceEquitable Bank is deeply committed to inclusion.

    Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives.

    In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

    We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond.

    All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire.

    While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

    We can’t wait to get to know you! Apply for this job

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