Senior Proposal/Contract Management Analyst
salesforce.com, inc
Quebec
5d ago

Job Duties

Duties include, but are not limited to the following :

Procurement / Proposal Management

Responsible for supporting the coordination and content response development of public sector

requests for information (RFIs), requests for proposals (RFPs), Tenders, and other public sector

procurement documents and unsolicited proposals for SaaS / PaaS solutions.

Participate in the analysis of opportunities as a team and Go / No Go decision process.

Develop bid / response plan and schedule for all phases of the response development process.

Manage / track all aspects of content preparation, revision, and submission; collaborate and

coordinate inputs from sales, solution engineering, security, and legal teams; coordinate and

communicate with responding partners where required; and coordinate internal content reviews

with executive management and legal.

Structure, write, edit, and format technical response content, tailoring the content around the

customer requirements, in a creative, compelling, and compliant manner.

Participate in the development of written questions to seek clarification from procurement officials

throughout the procurement process, and remain current on all amendments and modifications.

Review and understand customer requirements. Conceptualize and write compelling response

content using proposal boilerplate library and developing from scratch as required.

Participate in developing and writing proposal win themes and executive summary sections.

Identify customer use cases and customer references to be considered. Customize and write

company overview and customer use case references to reflect the specific customer criteria and

requirements.

Participate in quality assurance / compliance review to ensure proposal response adheres to

customer requirements.

Work on multiple responses balancing milestones and due dates of each.

Edit Power Point graphics, and other related materials in support of proposals where required.

Contract Management

Develop, manage, and coordinate recurring responses once or twice a year for cloud services

framework contract renewals, including project plan / schedule, content preparation, and

review / approvals of requirements documentation.

Prepare recurring reports reflecting performance and purchasing activities on framework contracts.

Skills, Education, Experience Requirements

Mandatory : Bilingual, ability to speak and write in French.

Mandatory : A minimum of 8 years experience in the technology consulting industry as a Technical

Writer writing procurement responses for government organizations.

Mandatory : Experience with technical writing for cloud Software-as-a-Service (SaaS) or Platform

as a Service (PaaS) solutions.

Highly Desired : A broad knowledge of Salesforce applications is highly desired or transferable job

experience for other, similar cloud-based solutions such as Microsoft and Oracle.

Four year college degree.

Strong word processing skills with proficiency in Google Docs and Microsoft Office Suite

Outstanding oral communication skills.

Outstanding writing and technical writing skills.

Strong organizational skills; detail oriented; ability to work independently with limited oversight.

Work ethic that recognizes the importance of punctuality and initiative.

Well-developed interpersonal skills; must work well with various levels including Area Vice

Presidents, Senior Vice Presidents, Regional Vice Presidents, Account Executives, Solution

Engineers, Directors, Managers, and other Technical and Administrative staff.

Strong organizational skills with the ability to prioritize assignments while simultaneously working

on and managing multiple tasks.

Researching, analysis, writing, proofing, and editing skills.

Self motivated; possess the ability to work in a fast paced environment with changing priorities and

deadlines.

Ability to work occasional overtime and on weekends, if necessary.

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