Insurance Advisor, Home & Auto Indigenous Career Event
Sudbury, Ontario, Canada
22h ago

Are you an Indigenous job seeker, looking for a challenging and rewarding career with Canada’s leading financial institution and best diversity employer?

Our Home & Auto team is actively hiring and looking for customer service and sales oriented people to join our remote team!

We are hosting a career seminar with an opportunity to learn more about the position, hear from Senior Leaders and those in the role as well as meet with Hiring Managers.

Come join us to learn more about this exciting opportunity!

When : August 11, 2021

1pm - 3pm

What is the opportunity?

This is a permanent remote opportunity where you will be supplied with the necessary technology and tools. RBC will also be supporting final candidates with writing the General Insurance License.

This is an excellent opportunity to work remotely and grow your career with RBC!

We will be hiring multiple candidates to join our remote team, and we are inviting Indigenous (First Nations - status or non-status, Inuit, and Métis) job seekers to apply directly.

Successful candidates will be invited to the online hiring event on August 11 at 1pm. The start date for this position is Sept 20.

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Home and Auto team at the RBC Insurance Advice Centre.

As our Licensed Insurance Advisor, you will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs.

Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success.

With the ultimate goal of strengthening client relationships, you will contribute to an individual and team sales plan, successfully achieved through spotting opportunities, selling solutions and referring to partners.

Successful candidates must be fully flexible to work a variety of shifts within the business hours.

The Home & Auto Advice center is open Monday Friday, 8 : 00am 8 : 30pm and Saturday 8 : 00am 6 : 30pm.

What will you do?

  • Provide insurance advice and solutions to clients based on their needs and ensure clients are charged premiums that correspond with risks.
  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the point of first-call, demonstrating the ability to connect through discussion and escalate as necessary.
  • Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations.
  • Demonstrate a solid understanding of regulatory risk when writing and updating new business policies.
  • Apply critical thinking during client interactions in order to identify and analyze acceptable and unacceptable risks.
  • Perform front-line underwriting of Home and Auto policies.
  • Use procedures effectively and seamlessly during calls.
  • What do you need to succeed?


  • Willingness and ability to successfully obtain the General Insurance License (Other Than Life) for all provinces (supported by RBC).
  • High speed unlimited internet if remote (10MB or higher).
  • Flexibility to work a variety of shifts as our center is open extended hours in order to better help our clients
  • Excellent oral and written communication skills
  • Nice-to-have

  • Possession of the OTL license at time of application
  • Bilingual, fluent in French and English
  • Knowledge of insurance products (Home & Auto, Life, Travel)
  • Proven professional sales experience, and success in meeting and exceeding sales targets in a contact center environment
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
  • Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values including a fundamental respect for each other
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work / life balance options
  • Ability to make a difference and lasting impact
  • Address : Sudbury

    Work Hours / Week : 37.5

    Work Environment : Your Home Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salaried

    Position Level : PL10

    Required Travel(%) : 0

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 07 / 23 / 2021

    Req ID : 381244

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