Job Title : Property Administrator (A / R)
Position Type : Permanent, Full-Time
Location : Toronto, ON
Salary : $55,000-65,000 / year
About the Position :
As a Property Administrator, you will be involved in all aspects of assisting the Operations Team at Europro. Your superior communication and organizational skills mean that you are able to respond to tenant inquiries, you exude professionalism and your customer service skills are second to none.
You will also assist the property manager with regular reporting, budgeting, tenant correspondence and general administration.
Job Responsibilities :
Coordinate the accounts receivable collection process for your designated properties
Entry of cheques into YARDI system, cash application and print daily cash receipt list and audit list, attach to deposit for filing.
Prepare and update Excel listing of post-dated cheques all post-dated cheques to be filed in safe by month.
Prepare the deposit and take to bank deposit copy at Head Office
All tenant collections, follow up and reconciliation of tenant accounts.
Preparation of A / R adjustments for Property Manager approval. Data entry approved A / R adjustments into Yardi.
Prepare narrative aged accounts receivable reports for Accounting mid-month and month end
Prepare and issue approved rental advice notices for any new tenants / leases and at the beginning of each year
Approve changes made by Property Accountant in YARDI database to reflect move out and over holding tenant changes
Notify all utilities for final meter reading requirements and billing changes
Maintaining tenant contact lists, vendor and fire warden lists, emergency call out lists.
Property Management Assistance
Receiving incoming requests for service via phone, email or in-person from Tenants and responding by providing information, problem solving, or escalating the matter as appropriate.
Drafting All-Tenant communication materials, for review by the Property Manager and ensuring that All-Tenant communication materials, e.
g. Welcome / Move-in and Emergency procedures packages are maintained accurately and up-to-date
Minimum of 2 years’ experience in a similar role within commercial real estate is a large asset.
Strong decision-making capabilities to provide high-level service to tenants needs.
Excellent customer service skills, proactive, results-oriented, and resourceful.
Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
Excellent verbal and written communications skills
Strong working knowledge of Microsoft products (MS Word and Excel)
Experience working with Yardi is an asset
Demonstrated ability to work effectively in a deadline-driven environment
Able to maintain confidentiality with a professional business manner.
Provide administrative support to Property Manager
Front line contact for tenants on an on-going basis to answer questions concerning property administration and resolve their concerns including follow up to ensure satisfaction
Preparing tenant chargeback invoices
Prepare correspondence for Property Manager and draft notices to tenants as required
Enter, update and maintain accurate tenant lease information in Yardi tenant database
Review monthly rent roll to ensure accuracy for billing
Maintain Tenant and Supplier contact information
Work with Accounts Payable department to code all expenses
Maintain schedule of up to date insurance certificates for all tenants and trades
Assist Property Manager in the preparation of monthly reports to Owners including Executive Summary
Entering purchase orders in QuickBooks / YARDI and distributing / place orders
To assist with special projects that may arise
If you meet the above qualifications, please submit your resume.
Please note that while we appreciate all applications, only those being considered will be contacted.