Senior Implementation Specialist-Commercial Lines
Wawanesa Insurance
Winnipeg MB
10d ago

JOB SUMMARY

We are currently looking for a Senior Implementation Specialist to join our growing team.

The Senior Implementation Specialist works with other functional areas ensuring a successful delivery of changes to our insurance products, concentrating on the people, process and technological aspects of the change.

In this senior role, you are accountable to use your business and technical knowledge to collaborate with stakeholders. As a Senior Specialist, you will be called upon to provide coaching and mentoring to the implementation specialists in the team as well as demonstrate strong influencing and negotiation skills.

The ideal candidate has a minimum of 7 years Commercial Property and Casualty experience, and enjoys working with stakeholders to implement change, while using technology, with the ultimate focus of meeting our strategic goals.

Note : Winnipeg is the ideal location, but we are open to candidates in other locations, specifically Ontario and Alberta.

JOB RESPONSIBILITIES

  • Provide daily guidance and support for the team to ensure : Adherence to timelines; escalating challenges and resolution proposals in a timely mannerSubject matter expertise is provided to facilitate a common understanding of business requirements for a successful implementation A partnership with Information Services to support transformational solutions which adhere to guiding principles, strategic goals and meet the business requirementsSuccessful collaboration and communication between all internal and external stakeholders Organization wide consistency or documentation and stakeholder agreement of business reasons for differencesSuccessful resolution of business issues arising throughout the development, deployment and warranty periodEngagement and support for regional offices and other functional areas in the testing and warranty phase for implementation
  • Engage and support regional offices and other functional areas in the planning, development and delivery of training presentations
  • Contributes to process and procedure improvements with the Operational Excellence Team
  • Monitors industry landscape to assess possible business practice improvements
  • Mentor and develop team members through the sharing of knowledge and best practices
  • Perform peer review of documentation
  • Continuous learning and development
  • Perform other responsibilities as required
  • QUALIFICATIONS

  • Minimum of 7 years of Property and Casualty industry experience
  • Post-secondary or related business experience required
  • Post-secondary degree / certificate in Business Analysis would be considered an asset
  • Completed or actively pursuing CIP or equivalent Property and Casualty industry designation
  • Strong proficiency in MS Office Suite
  • Excellent analytical and problem solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions in a timely manner
  • Excellent communication, negotiation and presentation skills, with the ability to communicate at the right level for the audience and present information or arguments in a convincing manner and deliver effective training
  • Excellent planning and organizing skills, with the ability to develop and prioritize effective plans that define activities, resources, timelines, and cost estimates to consistently meet organizational goals
  • Excellent attention to detail with the ability to develop quality standards and mentor other teams members in adhering to them
  • Ability to facilitate high team morale
  • Ability and willingness to travel
  • Bilingual (French / English) would be considered an asset
  • Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals.

    Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).

    Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

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