We are Kit and Ace. We make Technical Apparel for your everyday life by applying the best practices of athletic design to clothing you want to wear all day.
We created Kit and Ace for people like us people who love to move and understand how technical clothing should perform, people who are spoiled by the comfort and movement of athletic apparel, but want to leave gym clothes at the gym.
In our world, functionality, beauty and style live together.
Still reading? Good. Let’s create some big things together.
As the Educator you are responsible to provide our guests with a world-class experience in the areas of product and culture.
You are able to speak authentically about who we are, and how to use our product. You love design. You value integrity. You don’t take yourself too seriously.
Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
Contribute to the achievement of daily showrooms sales targets
Maintain knowledge of in-showroom stock availability on the sales floor and in backrooms
Actively maintain showroom appearance, keeping merchandise stocked and organized, while ensuring that the showroom is clean and well presented
Receives and processes stock from warehouse (Boxes can weigh 10 - 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
Assist with re-stocking and pricing duties, including sale preparation as required
Ensures items from change rooms are returned to appropriate area - sized and tagged
Prepares merchandise for tailoring / alteration as may be required, by completing necessary documentation
Completes assigned clean-up duty
Utilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cards
Participate in staff training and showroom events as scheduled
Smart, no ego, fun, goal orientated, and driven by Integrity
Living and designing a life that is uniquely your own via goal setting and personal responsibility
Possess exemplary customer service skills
Strong personal sense of style
Upbeat, optimistic, passionate, friendly and authentic
Strong communication skills
Second language skills is an asset
Capable of handling difficult customer facing conversations and interactions
Personable, love interacting with people all day
Work a flexible schedule that will include weekends, evenings, holidays, and special events
Great sense of humour, positive outlook, and able to effectively receive and communicate feedback
Fosters a transparent, honest and positive team environment
Results-oriented and process driven, with high expectations of self and team
Reports to : Showroom Director
Reports to :
Working Team : Showroom Staff
Working Team :
Works Closely with : Retail Operations, Information Technology (shipping systems) and Brand
Works Closely with :
Keep in mind that Kit and Ace is a brand new company and everybody does a little bit of everything.
As the company grows, opportunities will present themselves and internal mobility and growth will be encouraged. We need awesome, hard-
working people now that understand the ethos behind a start-up and are willing and excited to be a part of everything that goes along with it.