Associate Architect, Internal Systems
Toronto, Ontario, Canada
9d ago

We are a group of passionate individuals working towards making TouchBistro the #1 global POS product. We are all about ownership, giving each member the tools, support, and freedom to succeed.

Above all else, we value personal and professional growth, true teamwork and collaboration, and celebrating each other's wins while still driving to achieve even more.

We are fun, scrappy, and aren’t afraid to take risks. If this sounds like a team you’d like to be a part of, get in touch!

Reporting to the Director of Architecture, as an Associate Architect, Internal Systems you will be charged with ensuring that we have the right technology, enabling us to deliver an effect customer experience.

With a scope of responsibility to both internally built and off-the-shelf solutions there are numerous technical challenges and innovative challenges to solve.

You will be responsible for ensuring that our internal systems have a cohesive foundation that facilitates automation across the organization while ensuring a high degree of maintainability and flexibility to meet evolving business needs.


  • Partner with departments across the organization to understand their short term pains alongside long term goals to ensure that technology is continually driving the business forward
  • Collaborate with and mentor development teams to effectively deliver on the business goals of departments across the organization by providing oversight on solutions built to be scalable, maintainable, extensible, and fault-tolerant
  • Contribute to the technology roadmap of our internal systems that focuses on supporting the business by aligning short term pains with long term goals in automating processes, improving operational efficiency, and achieving high accuracy with all our customer interactions
  • Promote a principle in building and acquiring off-the-shelf solutions that are service-based in nature with an emphasis on APIs and their orchestration across the organization
  • Establish data policies around sensitive and personally identifiable information including retention, removal, privacy, anonymization, audit, and security for all internal systems supporting the organization
  • Work with third party partners to integrate their various systems, helping streamline communications and processes to efficiently deliver a seamless customer experience

  • Bachelor’s Degree in Computer Engineering or a related field required
  • 5+ years of application development and / or systems integration
  • Excellent written and verbal communication skills with the ability to effectively communicate technical concepts and ideas to all levels of employees and management
  • Hands-on experience with the design and development of business solutions
  • Proficient with the implementation and deployment of SaaS products into an organization
  • Exposure to either Service Oriented Architecture (SOA) or Microservice platforms
  • Ability to gather requirements from business departments to solicit RFQs and guide the establishment of user stories for development
  • SalesForce, Zuora, and / or NetSuite experience are nice-to-have

    TouchBistro is an award-winning iPad Point of Sale system, built for restaurant people by restaurant people. We’re a team of thinkers, builders, doers, and innovators.

    While many of us have experience working at restaurants, some of us just have a true passion for the industry.

    We’re venture backed by some of the best tech VCs in the world and are partnered with top innovators in the mobile, food, and payment industries.

    We’re global and growing! TouchBistro is used in more than 100 countries worldwide and has offices in NYC, Austin, Chicago, London and headquarters in Toronto.

    We’re a fast-moving, ever-evolving company on a mission to change the way restaurateurs do business and help them succeed through our products and services, but we need talented, passionate people to help!

    So, what do you say? Are you ready to become part of something awesome?

    TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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