Manager of Clinical Services
CBI Health Group
Port Coquitlam, British Columbia, CA
5d ago

Are you a Therapist who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards?

If so, CBI Health Group would like to hear from you!

CBI Health Centre is seeking a professional with strong leadership skills to fill the role of Manager of Clinical Services, at our Port Coquitlam clinic.

The team at CBI Port Coquitlam is composed of other Physiotherapists, Kinesiologists, Registered Clinical Counsellors, Occupational Therapists, Physicians, and a Psychologist.

Working within the OR2 Program, you will lead by example in upholding best practices in care delivery.

We have personal professional development, and support for educational upgrades. We have underground parking, excellent administrative support, and are located within walking distance of the Skytrain.

As Manager of Clinical Services you will call upon your leadership and problem-solving skills to provide overall clinical and managerial expertise.

With direct responsibility for supervising, directing and organizing care for clients, your focus will be on achieving the best possible outcomes, while monitoring staffing needs, supervision and guidance.


As Manager of Clinical Services, you will :

  • Ensure clinical practice, business development and leading people.
  • Promote and facilitate communication to assist in the healing and rehabilitation process.
  • Excite and build upon a vision in leading and developing a clinic from the ground up.
  • Lead and inspire others, developing and retaining talent, mentoring and leading by example.
  • Utilize a strong clinical practice with excellent patient outcomes.
  • Set goals and accomplish new challenges.
  • Engage with the community, physicians and funders (WorkSafe BC, Auto insurance, adjusters and LTD).
  • Develop and nurture relationships with stakeholders and organizations that refer patients to CBI
  • Anticipate what stakeholders want and manage expectations.
  • Provide clinic input into business decisions, service delivery model and developmental opportunities.
  • Ensure that service delivered aligns with key performance indicators (KPIs).
  • Connect with the community or connect with those who can build relationships.
  • Ensure staffing requirements meet demand levels
  • Align local objectives with corporate goals and functional goals, identifying business metrics to meet and exceed the CBI vision and values
  • Organize resources to solve problems and make tough decisions as an independent and as a team player
  • Ensure best practices are met and adherence to guidelines is established with clinical staff on a local, regional and central level

    Here’s what you’ll need to be successful :

  • Have a degree or masters level education in Kinesiology, Physiotherapy, Occupational Therapy, Psychologist, Registered Clinical Counselor
  • 3+ years in a private clinic / rehab experience
  • Be results-oriented, adaptable, well organized and able to function independently
  • Possess sound written and verbal communication and multi-tasking skills
  • Be able to provide employee development and coaching
  • Be willing to further your skills through additional training
  • What CBI Health can offer to you

    We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible.

    That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning and support and guidance whenever you need it.

    At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

    Here’s a look at our total rewards :

  • Competitive compensation
  • Comprehensive benefits and rewards package
  • Flexible working hours
  • Virtual Care Options
  • Continuous learning and skills development
  • Autonomy to explore and reach your career goals including the opportunity to progress to leadership
  • About CBI Health Group :

    CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services.

    Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth.

    With over 12,000 dedicated staff supporting over 800 communities across the country, we deliver proven outcomes that meet the evolving healthcare needs of Canadians.

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