Salesforce Marketing Cloud Consultant - Canada Remote
Toronto, Ontario, Canada
6d ago


We are looking for a hands-on Salesforce Marketing Cloud consultant. The consultant will be responsible for helping our clients implement Marketing Cloud, understand their omni-channel needs, assist on data migration from other email tools, provide strategic recommendations on segmentation, targeting strategy, campaign build, manage, and track success.

This consultant will have a good understanding on how to develop / configure Salesforce Marketing Cloud, along with leveraging key functionalities to deliver memorable experiences for our clients customers.

What You'll Do :

  • Responsible for Campaign Strategy Development including targeting and segmentation, leveraging Journey Builder and developing a contact & targeting strategy based on insights, using Einstein or another AI tool.
  • Campaign testing recommendations and strategy across segments based on channel-specific best practices and customer insights
  • Post campaign reporting including engagement and campaign reporting
  • Drive discovery discussions to gather requirements, troubleshoot issues, and present solutions with supportive documentation
  • Provide subject matter expertise and critical thinking for the greater project to align with the clients environment and industry best practices
  • Requirements

    What You Need to Succeed :

  • Self-motivated learner who is adept at creative problem solving
  • Salesforce Marketing Cloud Consultant certification. Admin and Developer certifications would be a plus.
  • Minimum of 4 years of experience working with Marketing Cloud in building end-to-end campaign management and execution.
  • Good knowledge of SQL and Automation Studio.
  • Basic knowledge of API integrations (REST and SOAP).
  • Understanding and foundational knowledge on digital analytics (experience with Adobe Analytics and / or Google Analytics will be considered an asset).
  • Strong communication, written and presentation skills.
  • Experience in consulting and / or client-facing.
  • Experience using MC Connect to link Sales and Service clouds.
  • Knowledge of Email, Mobile, Advertising, Social and Interaction Studios.
  • Datorama certification would be a nice-to-have.
  • Knowledge of IP Warming best practices.
  • Familiar with CASL and CAN-SPAM legislation.
  • Some Cloud Pages development experience desirable.
  • Experience with Interaction Studio a plus
  • Benefits

    What Youll Benefit from :

  • Quarterly employee bonuses
  • 4 weeks of annual paid vacation
  • Insurance benefits from day one
  • Structured training and coaching by senior consultants
  • Opportunities to complete certifications with our technology partners
  • Employer RRSP after 1 year
  • Mobile phone plan coverage
  • Employer contribution to public transportation
  • Why Youll Love Working With Us :

  • Opportunity to establish yourself as a consultant or software developer by delivering innovative marketing solutions to global corporations
  • Access to first-rate tools and equipment, including a high-performance laptop and AWS cloud instances
  • Continuous learning through Munvos e-learning platform, EMM School (Enterprise Marketing Management)
  • Downtown open-concept offices - all easily accessible by public transit - with vibrant common areas and optional relocation between cities
  • Frequent employee gatherings and activities, such as yoga, soccer, climbing or Munvos running club
  • Munvo Summit an exciting 3-day, off-site gathering to meet your colleagues across all the offices (a tradition since 2005!)
  • Good espresso, teas and an abundance of birthday cakes to satisfy even the biggest sweet tooth
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