Position Summary :
The successful candidate will be responsible for arranging and coordinating the transportation services for our customers.
Focus is, but not limited to domestic and cross border over the road and intermodal shipments.
Responsible for complete order management (origin to destination) while ensuring data integrity is high when creating, pricing, managing orders
Source carriers and negotiate the best possible rates while maintaining service requirements
Monitor, measure and provide feedback on carrier performance
Communicate with customers, sales and operations team
Provide feedback to sales and business development on areas of opportunity
Perform all the above responsibilities in alignment with the company’s strategic objectives
Desired Skills and Experience :
Relevant experience within a freight brokerage environment is a requirement
Good understanding of the transportation industry and related documents and good knowledge of North American geography
Must have exceptional communication skills both written and verbal
Must possess good negotiation skills and excellent judgment
Must have excellent customer service skills, a strong work ethic with exception interpersonal skills
Well Organized, detail oriented with the ability to multi-task, manage priorities, work under pressure and take on additional tasks
Ability to work in a fast paced environment with minimal supervision
Knowledge of Microsoft Office; and ability to use and apply various software systems and tools to assist in finding equipment / freight, calculating rates and managing order transactions.