Field Service Engineer Ontario Region
In this role, you have the opportunity to
Use your strong technical and customer service skills to provide technical support to customers on operational or maintenance aspects of system equipment serving as a key customer contact on technical and service related problems as well as determining the most cost effective repair / resolution to minimize customer downtime.
You are responsible for (but not limited to) :
Maintaining customer satisfaction is the primary goal. Therefore, the engineer must demonstrate ownership in difficult circumstances and show a sense of urgency about getting results prioritized by Service Management or the customer
Refers information to the appropriate person (applications, sales, etc.). Provides a positive cohesive company image when discussing the company, products, with the customer.
Establishes credibility and trust.
Implements best practices.
You are a part of :
A dynamic team of Service professionals and collaborate with many others Field Service Employees on your team who work across the country.
To succeed in this role, you will have the following skills and experience :
In return, we offer you
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-
based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-
being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.
Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.