Director Human Resources - Canada
 Mississauga , ON
2d ago

Job Description

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally.

They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at , , and .

The Company's Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon.

The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia.

Additional information may be found at .

Human Resources Generalist : (50%)

  • Serve as the strategic business partner and HR consultant to the Canadian client groups on all Human Resources related issues ( 2400 employees across all provinces)
  • Maintain an effective level of business acumen about client groups performance, strategy, culture, priorities, challenges and strengths
  • Leadership of the HR function in accordance with corporate standards, practices and values
  • Partner with Global Compensation and Benefits teams to ensure market competitiveness and align on all initiatives
  • Lead local Canadian HR team for Home Office, Retail Stores, Distribution, Benefits / Comp / Shared Services related to employment, compensation, benefits, labor relations, leave management & health and safety
  • Work with Canadian leadership team on budgetary needs for organization, building budgets for all HR related items, benefits, engagement, compensation, payroll and impact of legislative changes
  • Management of HR metric reporting
  • Employee Engagement and Labor Relations (25%)

  • Responsible to ensure all employee relations issues investigated and resolved within company policy or practices. Liaison with Canadian & U.S. legal counsel
  • Lead implementation of employee engagement programs & initiatives with client groups
  • In partnership with legal ensure changes to all Canadian laws related to employment, compensation, benefits, health & safety are implemented and managed for all provinces in Canada
  • Talent Management & Development (25%)

  • In partnership with Global Talent Development team align strategies to continuously grow talent from within
  • Own the recruitment strategies and process in country, partner with Global Talent team to build strategies & tools
  • Partner with client groups on organizational changes to support the business
  • Lead performance management process for Canada and in alignment with U.S.
  • Direct Reports - 4 HRMs & store support, 3 HR Benefits / Comp / HRIS, HR coordinator
  • Responsible for Canadian HR budget - $500k
  • Supports national employee base of 2400+ retail, DC & Home Office
  • Special Projects
  • Prepare communication or materials for meetings / events as necessary
  • Facilitate meetings with HR team and respective client groups (RACI, Brainstorming etc.)
  • Partner with Payroll team for trouble shooting / problem resolution regarding employee pay issues
  • Experience and Skills

  • Proven ability to work in a matrixed international organization and influence senior leaders
  • Through knowledge of Canadian laws related to employment, compensation, benefits, labor relations, leave management & health and safety
  • Strong conflict management or negotiations skills
  • Excellent interpersonal skills and ability to engage with employees at all levels in the organization (salaried and non-salaried)
  • Extensive experience investigating and managing a wide variety of employee relations issues
  • Excellent written and verbal communication skills, business acumen, and formal presentation skills
  • Strong analytical & problem-solving skills
  • Ability to develop HR strategic direction and analysis / implementation of resources, time and budget involved. Demonstrated ability to develop and implement HR strategies to address business challenges
  • Takes the initiative to identify and anticipate client needs and make recommendations for implementation and execution
  • Able to travel internationally several times a year; ability to travel local throughout the Canadian market 10%
  • Minimum 3-5 years of Sr. HR Mgr. or Director experience encompassing multiple human resource disciplines including employee relations, organizational development & design, compensation & benefits, performance management and other generalists responsibilities in a fast paced retail or service industry
  • 3 to 5+ years leadership experience in leading direct reports salaried and non-salaried
  • Retail industry experience preferred
  • Bachelors Degree required
  • CHRP certification / MBA an asset
  • Some travel required (10-20%)
  • Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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