ICQA Data & Reporting Analyst
Amazon.com
Delta, BC, CA
12d ago

Job Description

The Data Analyst assigned to operations will work closely with the operations teams in Inbound, Outbound and ICQA to provide data and analytical support for the business.

Responsibilities : Development of data collection processes and data management systemsMaintenance of data integrity (0% error rate)Designing of queries, compiling of data, and generation of reports in MS Access and ExcelCharting and graphing of data for reporting purposesIn depth research of defect trendsData collection and entry as neededData mining and problem solvingPresent analysis in easily digestible standard reportsResponsible for teaching leadership team how to interpret data trends as neededAny other priority requests as senior leadership assignsBack up for Process Assistant duties

  • Development of data collection processes and data management systems
  • Maintenance of data integrity (0% error rate)
  • Designing of queries, compiling of data, and generation of reports in MS Access and Excel
  • Charting and graphing of data for reporting purposes
  • In depth research of defect trends
  • Data collection and entry as needed
  • Data mining and problem solving
  • Present analysis in easily digestible standard reports
  • Responsible for teaching leadership team how to interpret data trends as needed
  • Any other priority requests as senior leadership assigns
  • Back up for Process Assistant duties
  • Basic Qualifications

  • Associates must be in good standing
  • Ability to work extra hours as required
  • Continued meeting or exceeding of department performance goals
  • Proficient with Microsoft Excel and Access
  • Experience with Unix tools
  • Knowledge of Amazon systems and fulfillment center processes
  • High school diploma or equivalent
  • Preferred Qualifications

  • SQL Server basics
  • Proficient with Data Warehouse reporting and query design
  • Visual Basic proficiency
  • 2+ years of Problem Solve experience preferred
  • Demonstrated problem solving skills and analytical skills
  • Proven ability to work productively and efficiently in an independent setting
  • Proven ability to clearly communicate with managers and associates at all levels
  • Global perspective and solid understanding of business objectives
  • Excellent attention to detail and work with the highest level of accuracy
  • Initiative to develop tools, data collection processes, and data management systems
  • Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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