POSITION TITLE : FIELD SERVICE SPECIALIST COMPENSATION : A very competitive compensation package. DUTIES / RESPONSIBILITIES : -
Timely and professionally handle field service calls and issues arising from the field service visits. -Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
Maintain customer service relationships with customer phone support, on-site HVAC and control system commissioning. -Process / edit Service Warranty claims for processing through the service management system.
Travel to customer sites and conduct on-site system start-ups for configured building equipment, controls systems, central plants, and remote monitoring for system performance assurance.
Compile and review site commissioning / start-up / warranty field reports for HVAC packaged systems.