Operations Officer - Toronto 33424
Randstad Canada
Toronto, Ontario, CA
2d ago

Our client, a Top 5 Bank, is looking an Operations Officer for a 12 month contract in Downtown Toronto! Do you have previous operations experience within a banking environment, are strong in MS Office and are a team player?

If so, this is a great opportunity for you!

Pay Rate : $22.00 / hour

Hours : Monday to Friday; 37.5 hours, 8-4 or 8 : 30-4 : 30

As an Operations Officer your main responsibilities will include but are not limited to :

  • Limit and control non-credit losses by accurate and timeline processing of all Payment Card Network (PCN) chargebacks and disputes
  • Minimize potential risk to the bank by proactively identifying and acting on suspicious activity
  • Adhere to all PCN chargeback and dispute related deadlines, regulations and protocol
  • Communicate and support both internal and external customers
  • Develop effective relationships with other banks and financial institutions
  • Call merchants to follow up on chargebacks due to disputed transactions assigned
  • Advantages

  • Work for a top 5 bank
  • TTC accessible
  • Competitive pay rate
  • Long term contract
  • Excellent team to work with
  • Potential to convert to a permanent role
  • Must have :

  • 5-7+ yrs exp. as an Operations Officer (or similar role)
  • Excellent communications skills (verbal and written)
  • Highly flexible and able to quickly adapt to changing priorities
  • Strong MS Office : Excel, Word, PowerPoint
  • Have excellent time management, multitasking, task planning and prioritization skills
  • Organized and Attention to Detail
  • Nice to have :

  • Knowledge of : Chargeback, Payments, Banking, Accounting
  • Previous accounting experience within a billing / back office environment (1 year)
  • Clear credit and criminal check required
  • If you are interested in this Operations Officer position in downtown Toronto please apply online!

    Phone Number : 416.861.9888

    Fax Number : 416.861.8727

    Randstad Canada

    Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

    Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to accommodation measures will be addressed confidentially.

    For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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