A Victoria’s Secret Lingerie Manager is a values-based leader who leads performance through our core values to deliver the ultimate customer and associate experiences to grow top line sales.
This role reports to the Lingerie Store Manager or the Assistant Store Manager of Lingerie.
Primary Responsibility : The Lingerie Manager has the primary responsibility of driving results of the Victoria’s Secret brand.
Culture and Customer : Supports direction and drives performance for primary category of Victoria’s Secret Bras. Supports all brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing).
Personally demonstrates and provides coaching to direct reports selling behaviors and observations in all zones (selling floor, cash wrap, fitting room, and non-
sales area) and building customer loyalty.
Talent : Driver of the talent life cycle for direct reports and assigned team; which includes selection / interviewing, onboarding, coaching / performance management, succession, reward and recognition, and culture / engagement of assigned team.
Direct Reports as assigned (based on store volume) : Supervisor(s), Bra Fitting Experts, Sales Specialists (select stores), Sales and Support Generalists.
Operations : Supports operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards.
These include but are not limited to; payroll management, product life cycle, scheduling practices and shrink reduction.
All leaders are responsible for : Functioning as the Customer Sales Lead, demonstrating the ability to coach associates and concurrently leading the customer experience through demonstration and selling.
All leaders are expected to follow all company policy / procedures and execute opening / closing of the store.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
We only hire individuals authorized for employment in Canada.