Director, Consulting Services (Healthcare) Director, Consulting Services (Healthcare)
CGI Inc.
Regina, Canada
6d ago

Position Description

CGI is the World’s 5th largest independent IT and business process services company. We provide high-end business and IT Consulting, Systems Integration and IT & Business Management services.

CGI has over 100+ IP-based business solutions in 40 countries spanning Financial Services, Government, Healthcare, Manufacturing, Retail, Telecommunications, Utilities and Oil & Gas.

We are a proven and demonstrated success, achieving an industry-leading track record of on-time, on-budget projects and innovative solutions.

This is an exciting opportunity to join CGI, a world class IT company in the Regina region of the Western Canada Business Unit (WBU) to provide leading IT services to clients in our geographic area.

We are seeking a dynamic Director, Consulting Services (DCS) with the passion to work with our Clients on new and exciting opportunities.

You bring deep IT and Healthcare industry knowledge; you are integrated into the Saskatchewan marketplace, and will be responsible for bringing solutions and thought leadership to our clients.

You work well in collaborative environments and are highly motivated by delivering excellent services to Clients and ensuring their satisfaction.

You will take accountability for winning competitive proposals and successful execution of assignments, projects and large delivery programs.

You will use your extensive experience and creativity to design, propose and execute solutions for complex client problems in progressive business and technology environments.

Your future duties and responsibilities

Client Relationship & Business Development :

  • Act as CGI lead, trusted advisor and business partner in identifying Client needs and developing business process and technology solutions that solve critical issues and support organizational priorities
  • Grow the sales funnel by proactively identifying and developing opportunities and new business, addressing client needs based on our expertise and knowledge of market trends
  • Identify solution providers with industry leading solutions for potential partnerships
  • Manage the development of winning proposals and presentations to create business solutions based on client business requirements
  • Measure and manage client satisfaction
  • Service Delivery :

  • Take accountability for the successful delivery of contract engagements coordinating with CGI Delivery Centres
  • Oversee delivery activities to ensure solutions are delivered on-time and on-budget as well as deliver business value
  • Manage interactions and negotiations with Clients on scope of delivery and scope changes
  • Foster innovation, shape, develop and / or improve CGI solutions and services for the Client’s benefit and CGI’s profitable growth
  • Team and Member Management

  • Manage a team of up to 15+ Members
  • Foster the development of the team’s capabilities and expertise in line with client needs and market evolution
  • Proactively manage Member assignments on delivery engagements and for new opportunities
  • Plan resource requirements and recruitment needs and take responsibility to onboard new CGI Members
  • Attract and retain internal talent by supporting the career development of team members
  • Operations Management :

  • As an active member of the Management Team, you will apply management best practices such as succession planning, member performance review, and finance management
  • Contribute to business and budget planning
  • Manage profitability of engagements
  • Manage expenses
  • Required qualifications to be successful in this role

  • 7+ years of enterprise sales or Account Management experience in the Healthcare industry; including overseeing the delivery of projects / engagements for clients and contract management;
  • Demonstrated success at collaborating, building consensus, and driving multiple projects to completion within cross-functional areas;
  • Business development including strategic sales planning and developing proposal responses;
  • Ability to oversee complex technical projects with emerging technologies;
  • Knowledge of Management Consulting and Professional Services offerings and go-to-market strategy;
  • Ability to develop and build strong productive working relationships with Clients and internal stakeholders;
  • Ability to lead and participate in executive level business and technology discussions;
  • Strong communication skills, both verbal and written;
  • Excellent negotiation skills, strong decision making, judgment and analytical skills;
  • Experience with the systems development lifecycle, methodologies, estimating, architecture, and managed services will be useful for this role;
  • Global delivery experience is an asset;
  • Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L and complex pricing models;
  • Leverage social media to extend credibility, contacts and marketing efforts;

  • Bachelor’s degree or College Diploma in Management Information Systems, Computer Science, Commerce or related field of study.
  • Skills

  • Account Management
  • Leadership
  • Communication (Oral / Written)
  • Client Relationship
  • Client Delivery
  • Business Development
  • Proposal Dev & Solutions
  • Proposal Dev & Solutions
  • What you can expect from us

    Build your career with us.

    It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

    At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    All of our professionals benefit from the value we collectively create.

    Be part of building one of the largest independent technology and business services firms in the world.

    CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation.

    Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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