Senior Business Analyst - TELUS Health and Payment Solutions
Toronto, ON, CA
3d ago

Position Overview :

In this role the successful candidate will collaborate within and / or across business units to develop and execute on initiatives / projects with high risk, complexity and / or business impact, strategies to support present and future needs through the creation of solution alternatives, assessments and planning and analysis.

Responsibilities :

  • Maintain a strong understanding of TELUS Health - Health Benefit Management applications, products and services, organizational delivery capabilities
  • Design and implement simple solutions in order to solve complex business problems
  • Gather and document business requirements
  • Contribute to solution strategies based on business unit needs in supporting programs and roadmaps
  • Lead cost benefit analysis, economic / ease modeling and planning and implementation activities
  • Actively participate in project team meetings and lead when necessary
  • Successfully liaises with internal stakeholders on implementation activities to achieve end goals, deliverables and commitments
  • Leads and facilitates meetings and working sessions with cross-functional stakeholders in order to achieve desired outcomes.
  • Analyze performance and results to provide insights and recommendations for both client experience and business / performance processes improvements by using analytical tools
  • Required Knowledge :

  • Bilingual preferred but not required
  • Knowledge of claim adjudication principals Pharmacy Benefit Management experience is an asset
  • Proven ability to collect requirements and document business processes and client requirements
  • Ability to influence cross functional teams
  • Excellent interpersonal and communications skills
  • Experience analysing and reporting on performance and utilisation data
  • Strong delivery and creation of presentations to leaders
  • Required Skills & Abilities :

  • Highly developed personal planning and organisational skills : initiating, planning and organising activities simultaneously within a project as well as with multiple projects
  • Demonstrated ability to adapt quickly to change and provide change management guidance to others
  • Strong analytical problem identification, and problem solving skills
  • Strong customer focus
  • Capable and willing learner who proactively researches solutions to business challenges
  • Highly proficient in Excel, Visio, MS Access
  • Required Experience :

  • 5 + years in comparable role
  • Previous Pharmacy Benefit Management experience an asset
  • Pharmacy, Pharma, Group Insurance, Healthcare IT experience is an asset
  • Who is TELUS?

    We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities.

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

    Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

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