The Pay Coordinator (PC) is responsible for the accurate and timely processing of pay for an assigned portfolio consisting primarily of processing gratuity and tip payments, and the Health Care Spending Account.
This work will include ensuring compliance with all payroll related regulations and the collective agreement.
Reporting to the Director, Employee Relations & Compensation, the PC works with a team of Pay and Benefits Administrators (PBA) and has the following responsibilities :
Ensures the accurate calculation of Gratuity and tip payments to eligible employees, working with the Hospitality department.
Responsible for the adjudication, processing and calculation of all Health Care Spending Account claims.
As the front line contact for general inquiries, provides a high level of customer service while assisting managers, supervisors and employees with questions and concerns regarding gratuities, Health Care Spending Account and the group plan.
Assists in providing staff with information on benefit plan changes, coverage information, as well as consultation on benefits available through the group plan.
Provides back-up support to the PBAs during periods of high activity or in the PBA’s absence, which includes delivering the pay cycle under the direction of the PBAs.
Certificate in Human Resources Management or equivalent professional experience.
A minimum of two years office experience, preferably working in a payroll or human resources environment.
Proficient computer skills in Excel, Word, and Outlook and enjoys working with numbers.
Excellent interpersonal skills and a customer-centric approach, which results in exceptional customer service delivery.
Comfortable working in an environment which requires managing confidential information.
Strong attention to detail.
A second language, preferably French, would be an asset.