Service Writer
Cummins Inc.
Saskatoon, Saskatchewan, Canada
4d ago


Cummins Sales and Service Western Canada is anexclusive distributor for Cummins Inc., the world’s largest independentmanufacturer of diesel engines and a global leader in power generationtechnology.

With fourteen branches and over 700 employees across WesternCanada, we are a growing company dedicated to providing our customers withsolutions they can count on.

If you are driven and motivated to become part of adynamic team, our Saskatoon Branch has an opening for a Service Writer .

Reporting to the ServiceManager, you will be responsible for service advising duties such as schedulingcustomer repairs and creating repair plans.

Additionalresponsibilities are described below :

  • Preparing work orders, customer estimates, invoicesand reports as required
  • Prompt Greeting and acknowledgement of customers(Phone and Counter Support)
  • Creating Diagnostic and Maintenance Appointments
  • Scheduling Technicians for their associatedappointments
  • Will be responsible for proactively contactingcustomers who are applicable for campaign repairs
  • Perform general administration duties as required
  • Other duties asassigned
  • Qualifications

  • Previous service writer experience in an automotive orheavy duty industry is an asset
  • Parts oriented or a mechanical knowledge will be anasset
  • Possess valid driver’s license and 5 years of cleandriver’s abstract
  • Computer skills (Excel, Word, PowerPoint, BMS)
  • Excellent communication and organizational skills
  • Must be able to work under pressure
  • Excellent phone manner and ability to deal withcustomers directly
  • Must be able tomulti-task and work as a member of the team
  • Must display sound judgment and maturity
  • Must be able to learn quickly and solve problems
  • Flexible with respect to working hours
  • This position will work Monday to Friday 8 : 00 AM to5 : 00 PM. Please note that any future shift changes that may occur are made inaccordance with the terms and conditions of employment.

    We offer competitive wages, a bonus program, benefitspackage, employer matched Pension Plan, and opportunities for development andcareer advancement for qualifying positions.

    We are an equal opportunityemployer dedicated to diversity in the workplace.

    For more information, please visit

    Wethank all applicants, but only those selected for further consideration will becontacted.


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