RMA Clerk
SYNNEX Canada
Guelph, ON, CA
15d ago

SYNNEX, we believe everyone has a story to tell. If you have a passion for advancing technology solutions, always putting customers first and want to become part of a team that embraces differences and creates trends, build your career story with us.

We strive to create a work environment that is fun and inclusive with a sense of work-life balance and charitable giving.

Our recruiting experience is digital!

Technology is at the core of our business we don’t just sell technology, we use it. The power of digital interviewing allows you the flexibility of using your computer or mobile device to record your interview on your own schedule in the comfort of your home.

Our recruiting process allows you to tell your story in a stress-free way that is interactive and fun, so if you receive a link to Share your Story with us, we hope you have an awesome digital experience.

RMA Clerk I

SYNNEX, we believe everyone has a story to tell. If you have a passion for advancing technology solutions, always putting customers first and want to become part of a team that embraces differences and creates trends, build your career story with us.

We strive to create a work environment that is fun and inclusive with a sense of work-life balance and charitable giving.

Our recruiting experience is digital!

Technology is at the core of our business we don’t just sell technology, we use it. The power of digital interviewing allows you the flexibility of using your computer or mobile device to record your interview on your own schedule in the comfort of your home.

Our recruiting process allows you to tell your story in a stress-free way that is interactive and fun, so if you receive a link to Share your Story with us, we hope you have an awesome digital experience.

Get Inspired by the Work You’ll Do

  • Process exchange / replacement RMA for customers
  • RMA / service parts receiving / shipping / RTV
  • Dispatch technician’s service repair work
  • Able to do RMA related paperwork and vendor claim paperwork
  • Process day to day logistic work including but not limited to labelling, reboxing, bundling etc
  • Responsible for cycle count service parts inventory
  • Follow the procedure to perform the product testing
  • Product hardware and software configuration work
  • Product refurbish related work
  • Be able to meet and maintain the departmental productivity standards
  • Prioritize the daily workload
  • Additional duties assigned by management
  • Be available to work 8 : 30am 5 : 00pm, Monday to Friday
  • Work in a safe manner. Be conscientious at all times, of safety on the job, by adhering to the established health and safety measures and practices of the company.
  • Report workplace hazards and any violations of the relevant legislation to the employer.

    Simply stated, you love RMA

  • Able to effectively work within a team environment
  • High School diploma or GED equivalent
  • Strong organizational skills with ability to multitask and prioritize
  • Excellent attention to detail
  • Familiar with service procedure
  • Proficient in Microsoft office; Word, Excel, PowerPoint, and Outlook
  • Entry level technical knowledge
  • Strong research and learning abilities, with good memory to self-learn using internet and other available resources
  • Excellent communication and customer service skills to communicate with vendor support and customers
  • Quick learner and adapt new business and new environment quickly
  • Professional, friendly and courteous telephone manner
  • Must have a strong work ethic and be able to work unsupervised in a fast paced environment, providing fast turnaround time while maintaining high quality of work
  • Energetic and enthusiastic team player
  • Be able to lift up to 50 lbs
  • We have Great Perks

  • Every day is Casual Day
  • Comprehensive Group Health Insurance plan
  • Profit Sharing Opportunity
  • Employee Referral Award program
  • Employee Purchase Plan / Company Discounts
  • Out of Country travel assistance
  • Health / Wellness initiatives
  • Paid Sick Days
  • Employee Assistance Program
  • Education Reimbursement
  • Milestone Service Awards
  • Community Involvement activities in partnership with Kids Help Phone
  • Employee of the Quarter awards
  • Group RRSP with Company Matching
  • Training Opportunities
  • Huang Leadership Development Scholarship
  • Bi-annual President’s Club
  • Annual Founders Award
  • Be Inspired in Your Career.

    Everyone has a career story to tell what’s yours?

    SYNNEX Canada Limited, we are committed to supporting accommodation and inclusivity for persons with disabilities throughout the recruitment process and employment lifecycle.

    If you require accommodation during the recruitment and selection process, please let us know; we will work with you to meet your needs.

    SYNNEX Corporation, we believe employees are our greatest asset and we empower them to make a difference in our business.

    Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    SYNNEX Canada Limited, we are committed to supporting accommodation and inclusivity for persons with disabilities throughout the recruitment process and employment lifecycle.

    If you require accommodation during the recruitment and selection process, please let us know; we will work with you to meet your needs.

    Note : The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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