Garden Centre Clerk Cashier
Calgary Co-op
Calgary, AB, CA
6d ago

The Garden Centre Clerk Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards.

KEY RESULT AREAS (RESPONSIBILITIES) :

  • Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests, and complaints.
  • Effectively works in a diverse team environment in a proficient and friendly manner.

  • Ensures display presentation and stock levels are maintained as well as watering products within the Garden Centre.
  • Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
  • Provide customers with pricing information of Garden Centre products and associated products.

  • Performs general cleanup duties such as cleaning spills, counter and display fixtures to ensure neat and organized department.
  • Responsible for keeping the sales floor area clean from cardboard and debris.

  • Performs duties following established Occupational Health & Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
  • Ensures the proper care, use and maintenance of equipment and tools. Reports repair requirements to the Produce Supervisor, Produce or Duty Manager.
  • Responsible for all aspects of ordering merchandise and supplies. Inform customers about floral arrangement timelines.
  • Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
  • Assists in organizing and conducting inventory.
  • Responsible for all aspects of the Cashier functions including but not limited to opening and closing duties.
  • Maintains a working knowledge of PLU Codes
  • Advise supervisor of any merchandise and supplies that require ordering
  • Able to be self-motivated and perform all functions of the role with minimum supervision
  • MINIMUM QUALIFICATIONS :

    EDUCATION :

  • Grade 9 or an acceptable combination of education and experience.
  • EXPERIENCE / KNOWLEDGE :

  • Related retail experience, including the provision of customer service.
  • DESIRABLE QUALIFICATIONS

  • Receiving, merchandising unit and counter set-up and plant product knowledge / experience.
  • Knowledge on plant, shrub and tree handling and care requirements
  • Knowledge of ordering product, merchandise, and supplies, including related procedures.
  • COURSES REQUIRED FOR POSITION :

    Employee’s must successfully complete and maintain the following courses :

  • Cashier-training program (within probation)
  • Training from Blue Grass Nursery.
  • ENVIRONMENTAL CONDITIONS :

  • Requirement to stand or walk for long periods.
  • Frequent bending, squatting, reaching, twisting and heavy lifting.
  • Carrying, pushing, and pulling of heavy loads up to 50lbs.
  • Requires above and below shoulder reaching.
  • Effectively dealing with continuous demands of customers.
  • Use of sharp instruments required.
  • Finger dexterity is required for tasks such as counting money and using and adding machine, keyboard (touch screen) and scanner
  • Frequent time demands and deadlines.
  • Dealing with continuous demands of customers.
  • May be exposed to variable temperature conditions (cold, heat)
  • Work in wet or damp conditions
  • Work with various species of plants, trees, shrubs, lawn grass, etc.
  • May be required to work alone.
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