Solaris System Administrator
CompuCom
Oakville, ON, Canada
1d ago

Overview :

We are growing and looking for Specialist (L2) Unix (Solaris) Administrators! Here is a basic overview of the role and responsibilities that we are seeking in the idea candidates!

Shift will be 2nd or 3rd.

The role also requires the ability to obtain appropriate government level security clearance and / or verification of valid and appropriate security clearance.

Support : Provides ongoing administration and support of a large UNIX (Solaris and Red Hat Linux) systems. Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve Unix / Linux / Storage hardware / software issues.

Able to support larger Unix environments for 50+ Servers. Must be available on-call and for after-hours maintenance changes from time to time and act as a point of escalation for technical problems encountered at this site.

Responsibilities :

  • Unix ( Solaris and Red Hat) Support
  • Conduct activities in such areas as server builds, operating system upgrades, capacity planning, performance tuning, resource optimization, and monitoring
  • Perform administrative tasks related to Unix server installations and decommissioning
  • Manage high availability clustering environment
  • Performance monitoring (OS, CPU, Memory, Network and Disk)
  • Detect, diagnose, report, and resolve Unix / Linux Server related hardware and OS problems.
  • Ensure all Unix / Linux operating systems are patched to the latest appropriate releases.
  • Ensure backups and data restore tasks are being completed.
  • Disk management and configuration using OS specific Logical Volume Management tools
  • Ensure server security compliance conforming to customer security requirements.
  • Coordinate and / or perform tasks in change management windows
  • Attend weekly meetings as required
  • Respond to incident tickets towards maintaining service levels as per the established Service Level Agreements.
  • Work closely with various support groups including Database, Backup, Storage, Application, Security in order to provide fast problem resolution and to improve client experience.
  • Very good knowledge of Unix file-systems, Veritas Volume management, patch management, trouble-shooting, storage management, performance management.
  • Very good knowledge of system tools such as Veritas Volume Manager, ESM etc.
  • Participate in the Customer Out-of-hours (OOH) support process to deal with Customer defined high priority incidents occurring outside of normal business hours.
  • Update and maintain the allocated Incident / Problem / Change control tickets in line with the Customer processes and procedures.
  • Maintain an awareness of dependencies off all infrastructure.
  • Create, maintain, and update infrastructure documentation.
  • Ensure all Work Carried out is in accordance with the Customer and SUPPLIER H&S, Security, Privacy, and code of conduct regulations (in the case of Customer regulations, provided in writing to Supplier and as amended from time to time)
  • Qualifications :

    Demonstrating an understanding with respect to :

  • Solaris10 and 11 Global Zones and Containers
  • Oracle databases exposure
  • High Availability and Clustering Experience
  • Server Virtualization
  • Veritas Volume Manager
  • Scripting knowledge (Shell / PERL)
  • Nice to have the knowledge of

  • Enterprise Storage Systems
  • Symantec NetBackup, TSM, Legato
  • Middleware technologies (HIS / Apache / WebSphere / MQ)
  • Oracle Super Cluster
  • Able to :

  • Must have an technical knowledge of heterogeneous computing environments
  • Must have a solid understanding of mission critical applications and be able to assess the risk and impact associated with change
  • Demonstrate thorough planning and execution in all areas of responsibility
  • Work with vendors or suppliers to resolve issues
  • Utilize analytical tools to pro-actively identify / resolve problems
  • Monitor systems and components for adherence with company standards
  • Design and documentation skills related to a UNIX environment
  • Write technical documents
  • Communications :

  • Able to effectively communicate orally and in writing technical information to technical and non-technical audiences at all levels in the organization
  • Able to develop procedures documentation
  • Able to conduct effective training sessions for the purpose of skills transfer to peers
  • Ability to apply knowledge in complex, difficult or stressful situations. Strong operational knowledge and ability to use it to solve difficult problems.
  • Team :

  • Able to operate effectively in a team environment, coordinate efforts with other team members
  • Willing to share work load in a supportive manner
  • Problem Solving :

  • Able to anticipate, identify and resolve problems
  • Able to understand client's business requirements, generate solutions and present recommendations
  • Self-Management :

  • Able to operate independently
  • Able to operate under tight deadlines
  • Able to maintain professional demeanor under stress
  • Business Knowledge :

  • Able to operate within customer standard operating procedures
  • Able to use broad cross-functional knowledge of client / server systems, facility management, telecommunications, systems software and computer operations to identify effective solutions to client business problems
  • Customer Service :

  • Able to act as a customer's employee and at the same time represent CompuCom Systems Inc. and its interests
  • Quality :

  • Able to develop and apply quality control tools / processes
  • Education / Certifications / Experience

    Bachelor's degree or equivalent experience

    High integrity

    Open to work all shifts (1st, 2nd, 3rd)

    Able to work "on-call" and perform occasional after hours changes during maintenance windows

    LI-39940401 KG1

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