Customer Service Advisor
We offer :
We are each other’s backbone and the team members are flexible, helpful and want to see all succeed, whether it be through extra help, agreeing to shift trades and answering questions etc.
In the heart of downtown Toronto, in a bright, beautiful professional building, brick walls and 13' ceilings - 2 minutes from Union Station subway station & Go Transit.
Hours of Operation :
Monday to Friday between 8 am 8 pm
Can you offer superior customer service in a fast-paced work environment? You will be providing a wide range of inbound customer service.
Key responsibilities including, bill explanation, account maintenance and collections.
If you are an energetic, self-motivated and a customer service oriented individual looking to learn and develop in a lasting career in customer service, we have immediate Full-Time opportunities for people interested in servicing products to existing customers for some of Canada's largest Utility providers.
The successful candidate will posses the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify specific needs of potential customers and inform them and / or perform the necessary steps to ensure good account standings.
About Us :
Optima Communications International Inc. is a third party contact centre outsourcer providing solutions to major businesses since 1992.
We pride ourselves on our people and the close working relationships we have with long standing clients, market leaders in Financial, Utilities and Business Services.
We’ve established a sterling reputation in our industry as the call centre of choice by acting as a seamless extension of our clients and their business.
Complete our on line application, and If selected you will be contacted via phone by a member of our Recruitment Team.
Optima Communications International Inc. is committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under Optima Communications International Inc.
Employment Accommodation policy. Applicants need to make their needs known in advance
Due to the volume of applications we receive; only those candidates selected for telephone interviews will be contacted.
Optima wishes you all the best in your employment search!