Senior Customer Service Representative (Motivator)
GoodLife Fitness
St. John's, Canada
6d ago

Position Description

What is a Senior Customer Service Representative (Senior Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

  • Passion for fitness
  • Strong communication and customer service skills
  • Peak attitude
  • Multi-tasking guru
  • Strong planning and organization skills
  • High School diploma, or working on completion
  • CPR certification required within 3 months of employment
  • What will you be doing?

  • Motivate and encourage the members to meet their fitness goals
  • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
  • Handle member questions and concerns with courteous and professionalism
  • Book appointments to accommodate members needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing
  • Manage club supply inventory and place orders
  • Track equipment maintenace and repair logs
  • Run club errands and conduct bank runs
  • Plan and organize club events
  • What's in it for you?

  • Ongoing training and development to ensure a long and successful career path
  • Unlimited growth potential in sales and management
  • rewards through monthly incentives and contests
  • FREE Fitness membership and discounted membership for friends and family
  • Fun and energetic atmosphere to come to every day!
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