Senior Product Manager – IoT Complex Services
TELUS
Toronto, ON, CA
6d ago

Purpose

To launch and manage financial and market performance of an emerging set of complex IoT connectivity products and services and associated KPIs

Scope

  • Productize’ and launch emerging IoT Complex Services products Product Lead on driving and executing on various process building aspects of products including Day 2 support process, sales intake process, customer onboarding processes, and others ad-
  • hoc processes as neededDevelop Product Marketing strategy including customer segmentation, use cases, value proposition;Develop and launch subsequent internal and external-

    facing technical marketing materials based on product marketing strategyWork with Sales on product training and execution of materials while building internal relationshipOther end-

    to-end items required for Go-To-Market such as contract language, standard pricing, and other activities

  • Product Management of emerging IoT Complex Services of products Manage and Optimize value chain with accountable sub-process owners : Lead timely resolution of production and service delivery issues;
  • escalation of systemic customer issues; and major process changesManage the market and financial performance of products including Accountability of P&L : Revenue, Customer deal criteria / standards, NPV, IRR, ROI of performance Use primary and secondary market research and competitive landscape research to better support and / or reposition product offerings to cross-

    functional teams and / or senior leadership

  • Ad-hoc Marketing support as needed including personalized material for customers and RFI / RFP support, customer visits, etc Analyze and anticipate market, client, regulatory and technology trends (including 5G), create business plans, and present recommendationsDevelop, own, and maintain a product roadmap and business requirements through the understand of market, customer, regulatory, and technology trendsAd-
  • hoc Product Marketing as needed for new / future productsOther product launch and management of new products as-needed

    Qualifications

    Knowledge, Skills, and Abilities

  • Detailed technical knowledge of the TELUS IoT End-to-End Network, including IoT Core, RAN, IP Transport, MPLS, and OSS / BSS systems
  • Strong leadership, project and process management skills, and the ability to lead cross-functional teams
  • Excellent communication and presentation skills, analytical skills, and the ability to develop relationships with internal and external candidates
  • Knowledge of financial concepts including revenue, costs, and profitability
  • In order to be considered on a vacancy :

  • You must be performing at standard in your current role for a minimum of 12 months*
  • The opportunity should be aligned to goals within your 'My Development' plan
  • You are responsible for notifying your support person of your application
  • You must apply online
  • Or in accordance with applicable collective agreement Who is TELUS? You are part of a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
  • Your passion for demonstrating our values and delivering on our Customers First commitments helps to drive our success, ultimately making a difference for our customers, our shareholders, our communities and our team.

    Thinking of taking your career at TELUS in a different direction? Then apply online today. This just might be the right move for you.

    At TELUS, you create future friendly® possibilities.At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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