Senior Product Manager – IoT Complex Services
Toronto, ON, CA
6d ago


To launch and manage financial and market performance of an emerging set of complex IoT connectivity products and services and associated KPIs


  • Productize’ and launch emerging IoT Complex Services products Product Lead on driving and executing on various process building aspects of products including Day 2 support process, sales intake process, customer onboarding processes, and others ad-
  • hoc processes as neededDevelop Product Marketing strategy including customer segmentation, use cases, value proposition;Develop and launch subsequent internal and external-

    facing technical marketing materials based on product marketing strategyWork with Sales on product training and execution of materials while building internal relationshipOther end-

    to-end items required for Go-To-Market such as contract language, standard pricing, and other activities

  • Product Management of emerging IoT Complex Services of products Manage and Optimize value chain with accountable sub-process owners : Lead timely resolution of production and service delivery issues;
  • escalation of systemic customer issues; and major process changesManage the market and financial performance of products including Accountability of P&L : Revenue, Customer deal criteria / standards, NPV, IRR, ROI of performance Use primary and secondary market research and competitive landscape research to better support and / or reposition product offerings to cross-

    functional teams and / or senior leadership

  • Ad-hoc Marketing support as needed including personalized material for customers and RFI / RFP support, customer visits, etc Analyze and anticipate market, client, regulatory and technology trends (including 5G), create business plans, and present recommendationsDevelop, own, and maintain a product roadmap and business requirements through the understand of market, customer, regulatory, and technology trendsAd-
  • hoc Product Marketing as needed for new / future productsOther product launch and management of new products as-needed


    Knowledge, Skills, and Abilities

  • Detailed technical knowledge of the TELUS IoT End-to-End Network, including IoT Core, RAN, IP Transport, MPLS, and OSS / BSS systems
  • Strong leadership, project and process management skills, and the ability to lead cross-functional teams
  • Excellent communication and presentation skills, analytical skills, and the ability to develop relationships with internal and external candidates
  • Knowledge of financial concepts including revenue, costs, and profitability
  • In order to be considered on a vacancy :

  • You must be performing at standard in your current role for a minimum of 12 months*
  • The opportunity should be aligned to goals within your 'My Development' plan
  • You are responsible for notifying your support person of your application
  • You must apply online
  • Or in accordance with applicable collective agreement Who is TELUS? You are part of a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
  • Your passion for demonstrating our values and delivering on our Customers First commitments helps to drive our success, ultimately making a difference for our customers, our shareholders, our communities and our team.

    Thinking of taking your career at TELUS in a different direction? Then apply online today. This just might be the right move for you.

    At TELUS, you create future friendly® possibilities.At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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