Clinical Operations Lead
2d ago

In Roche / Genentech Pharma Product Development (PD) Global Clinical Operations (PDG) we put the patient first. We are on a mission to transform clinical trials so that we can quickly deliver novel medicines to patients while lowering the overall cost to society.

Location : Anywhere in the USA or Canada (we accommodate remote locations).

Ideal location - within a driving distance to our campuses (South San Francisco, CA, USA or Mississauga, ON, Canada)

Multiple opportunities available

We want you to join us on this mission! We want you to be part of our passionate, collaborative, global team. We focus on the work that will have the highest impact on our core mission of helping patients, caregivers and society.

We believe in servant leadership and leading from every seat. And we look for ways to help our talented people flow to the work they are most passionate about.

If these ideas resonate with you, we want you to be a part of our team.


As a Clinical Operations Lead in a cross-functional, matrixed organization, you will be empowered to work with people across PDG and beyond to enable all teams to perform at their best, foster a growth mindset to optimize potential and talent, and flow to high impact work to advance our medicines for patients.

You will have the opportunity to work as needed across one or more areas of PDG including : global study management, patient / disease areas, local country clinical operations, biosample management, quality management, systems and process development, learning, insights and analytics, as well as strategic focus areas, such as innovation & creativity, investigator centricity & partnering, patient & caregiver benefit, inclusive research, diversity & inclusion, talent flow, and other areas.


As a Clinical Operations Lead, your initial responsibilities will include :

Clinical operations - focused on the US, including providing clinical trial oversight, budget and contract oversight, managing vendors and stakeholders, developing recruitment and site monitoring plans and risk mitigation strategies.

Local and global initiatives and personal development

Over time you will flow to other responsibilities according to business needs and your interest

You exemplify the following :

Proficient knowledge of clinical operations or related areas and ICH GCP

Ability to identify, contribute to, and participate in continuous improvement and change management activities to solve complex problems and bring new perspectives

Collaborating across departments and other functions to develop and implement best practices across clinical operations.

Serves as a best practices / quality resource

Understand customer needs and discuss with internal team to draw insights from own work and improve customer experience

Ability to serve as a resource for colleagues and provide functional guidance; can lead moderate sized projects with manageable risks and resource requirements

Always reflects upon and evaluates reasons behind a particular reason or belief and takes responsibility for the implications of personal thoughts or actions.

Works in rapid cycles (real-time optimization) to prioritize (i.e.,determine what work is essential or kill certain things in order to create the capacity to focus on what matters) and ensure the alignments of priorities to the mid- and long-term outcomes

Fast adoption, foster changes and being change agents for investigators / patients to adopt new digital technologies in conducting clinical studies


DRIVE PATIENT-CENTRICITY (MINDSETS, BEHAVIOURS AND ACTIONS) THROUGHOUT CLINICAL OPERATIONS by always putting the needs of the patient and the investigator first.

Cultivate meaningful peer-to-peer collaborations to drive a deeper understanding of investigator and patient needs across PDG and beyond, and in doing so nurture a culture of curiosity to enable faster, simpler and more patient centric ways of operationalizing our studies.

DRIVE EVOLUTION OF GLOBAL CLINICAL OPERATIONS through the bold pursuit of Roche’s Vision. This will be achieved by creating, supporting and embedding radically simpler ways to do high impact work.

This includes the successful delivery of PDG's portfolio of work including both study and / or transformational projects.

INSPIRE AND EMPOWER TALENT by working with colleagues, across PDG and all of Roche, to promote communication and community, in a global matrixed environment.

Optimizing growth opportunities and capabilities to successfully contribute and operate in the global PD / PDG environment.

Drive new thinking by identifying new opportunities and options to embrace value creation.

PROACTIVE STAKEHOLDER MANAGEMENT AND ALIGNMENT by partnering with a broad set of stakeholders, enhancing collaborations, fostering connections and removing roadblocks and obstacles, and applying new ways of working to achieve the Pharma Vision bring 3 - 5 times more benefit to patients at 50% less cost to society by 2030.


You will succeed as a Clinical Operations Lead through collaboration, continuous learning, and sharing your expertise with global clinical operations staff.

Be authentic and vulnerable, combining courage and passion with a flexible in-service approach to issues and problem solving.

Engage others with empathy, supporting all members of the PDG community in their development to realize their full potential.

Partner across diverse regions, cultures, and time zones, creating an environment of belonging, inclusion, and diversity.

Working across the PD and clinical operations communities to identify mutual value and opportunities for collaboration.

Demonstrate flexibility and adaptability to perform in a fast-paced, matrixed environment where fluid, cross-team collaboration is crucial.

Leverage excellent verbal and written communication skills.

Foster an inclusive environment that attracts, celebrates and leverages diversity.

Model Roche’s values of integrity, courage, and passion and Pharma Operating Principles in everything you do.


You are talented and passionate. You are inspired by our mission and would fit in well with our collaborative, rigorous, and entrepreneurial spirit.

Have a growth mindset and are excited about learning through experimentation.

Feel comfortable thinking on your feet and thrive in fast-paced, ambiguous and highly collaborative environments.

Excited to work in a diverse and matrixed environment.

Find passion in achieving successful outcomes through collaboration, continuous learning, sharing your skills and expertise, coaching and inspiring others.

Want to make a difference and find excitement in innovating practices, products and processes that bring hope to patients.


We believe your contribution and impact is more important than your location, and everyone should have the opportunity to be considered for PDG roles, so we encourage anyone interested to apply.

We must also comply with local hiring and language requirements.

At Roche / Genentech, we believe our people are key to our success in bringing novel medicines to patients, and we are fully dedicated to being a great place to work and to providing the services, tools and the environment where everybody feels empowered and trusted and is enabled to uncover their full potential.

Come join us and help build a diverse and inclusive organization where patient centricity and patient access is the priority.

This role is not eligible for relocation assistance.

NOTE : All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and criminal records (for which a pardon has not been granted) checks.

We understand that some individual’s common name or gender may not coincide with the information indicated on their identification.

We are committed to providing a confidential and dignified experience for all Gender Diverse applicants at the background check stage.

Roche is an equal opportunity employer. Roche is committed to equity in access to employment and is a diverse and inclusive workplace.

We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals and others who may contribute to the further diversification of ideas.

If you require accommodation during the recruitment process, please discuss it with a Talent Acquisition Representative.

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