Afirm is currently looking for a Loss Control Training Manager to work within our organization in Canada. This position to be located in either our Richmond Hill, Ontario or Beloeil Quebec offices.
The Loss Control Training Manager will work with the Training and Development Team. This person’s primary job will consist of training new loss control surveyors for our Canadian region.
The ideal candidate will have a Bachelor’s Degree and at least 7 years of experience as a Loss Control Representative performing Commercial and Residential inspections for carrier client.
Development of training materials for both new and experienced Field Loss Control Representatives including development of short training videos
Conduct live and virtual training sessions
Train new reps on Afirm systems, policies and practices
Work with mock job creation and skill builder development
Monitor ongoing chat via Webex Teams for Rep support
Will conduct in field ride-along training trips with new and experienced field Loss Control Representatives
Direct collaboration with Afirm’s Quality Control and Training Development Staff in regards to best practices, additional training help and resources.
Assist with phone calls from reps who have questions
Teach impromptu training classes for reps
Must have strong computer skills, knowledge of Microsoft Office, Power Point, Excel and WebEx and WebEx Teams.
Must have excellent writing skills
Ability to travel 30% to 40% of the time
Will work with both local and corporate training resources
Bilingual (French & English) is preferred
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